Granicus · 1 month ago
Site Reliability Engineer 2
United States
Full-time
Remote
Mid Level
4+ years expGranicus is a company focused on transforming the Govtech industry through innovative technology solutions. The Site Reliability Engineer (SRE 2) will collaborate with software engineers to ensure the reliability and performance of services while developing automation scripts and providing production support.
Cloud ComputingCollaborationEnterprise SoftwareGovTechSoftwareVideo Streaming
Responsibilities
Provide production support on a shift according to the team on-call roster
Work on the customer and internal engineering/implementation team raised tickets while not on-call for production support
Work on SREs backlog items
Continuously monitor the health and performance of our services, systems, and infrastructure
Respond to alerts and incidents promptly to ensure high availability
Develop and maintain automation scripts and tools to streamline operations and reduce manual intervention
Assist in troubleshooting and resolving incidents, performing root cause analysis, and implementing long-term fixes to prevent recurrence
Participate in the design and implementation of system improvements to enhance reliability, scalability, and performance
Work closely with software engineers to understand application requirements, provide feedback on design and architecture, and support deployment and release processes
Create and maintain documentation for processes, procedures, and troubleshooting guides to ensure knowledge sharing within the team
Assist in capacity planning activities to anticipate future needs and ensure that our infrastructure can handle growth
Implement and adhere to security best practices to protect our systems and data
Qualification
Required
Good understanding of networking and cloud services (Azure preferred, AWS, Google Cloud)
Experience with scripting languages such as Powershell, Python, Bash, or Ruby
Strong understanding of SQL databases and ability to read and write SQL
Experience with monitoring and logging tools (e.g., Elastic), version control systems (e.g., Git), and CI/CD pipelines
Strong analytical and problem-solving skills with a proactive approach to identifying and addressing issues
Excellent verbal and written communication skills, with the ability to work effectively in a team environment
Eagerness to learn new technologies and improve existing skills
Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience
Provide production support on a shift according to the team on-call roster
Work on the customer and internal engineering/implementation team raised tickets while not on-call for production support
Work on SREs backlog items
Continuously monitor the health and performance of our services, systems, and infrastructure
Respond to alerts and incidents promptly to ensure high availability
Develop and maintain automation scripts and tools to streamline operations and reduce manual intervention
Assist in troubleshooting and resolving incidents, performing root cause analysis, and implementing long-term fixes to prevent recurrence
Participate in the design and implementation of system improvements to enhance reliability, scalability, and performance
Work closely with software engineers to understand application requirements, provide feedback on design and architecture, and support deployment and release processes
Create and maintain documentation for processes, procedures, and troubleshooting guides to ensure knowledge sharing within the team
Assist in capacity planning activities to anticipate future needs and ensure that our infrastructure can handle growth
Implement and adhere to security best practices to protect our systems and data
Preferred
Minimum Four years experience in a SRE, Devops and Production support
Relevant certifications such as AWS Certified Solutions Architect, Google Cloud Professional DevOps Engineer, or similar
Benefits
Flexible Time Off – Take the time you need to rest, recharge, and live your life.
Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
Work From Home Reimbursement – Support a productive home office environment.
Multiple Health Plan Options – Including a 100% employer-paid plan.
Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
Fitness Reimbursement Program – Stay active, your way.
On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Paid Parental Leave – For both birthing and non-birthing parents.
Traditional & Roth 401(k) – With a generous company match.
Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Online Learning Platforms – Fuel your professional development.
Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Company
Granicus
Granicus provides technology that empowers government organizations to create better lives for the people they serve.
1001-5000 employees
H1B Sponsorship
Granicus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
2022 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$10.3MKey Investors
JMI Equity
2020-12-17Private Equity
2016-08-19Acquired
2014-09-01Private Equity
Leadership Team
Mark Hynes
CEO
Jordan Copland
Chief Financial Officer
Recent News
News is my Business
2025-11-08
Government Technology US
2025-10-24
Company data provided by crunchbase