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Foxhole Technology · 1 week ago

Business Analyst II/Tech Writer

Columbus, OH

Full-time

Hybrid

Mid Level

$70K/yr - $78K/yr

3+ years exp

Foxhole Technology, Inc. is a leader in cybersecurity and IT support for federal agencies. They are seeking a Business Analyst II/Tech Writer to support cyber sensing development and defense activities, providing hands-on experience in a secure DoD environment and assisting with project management and technical documentation.

Information Technology

Culture & Values

No H1B

Security Clearance Required

Responsibilities

Provide support to contract management and control planning, contract reporting, Technical Interchange Meetings, Technical Exchange Meetings, Transition Implementation Planning, and Risk Management

Support governmental professional management, consulting and administrative service support for business functions involved in the internal programming and execution process

Assist with the development of external project reports, which includes, but is not limited to: monthly program reviews, quarterly program assessments, and other reports related to project management

Prepare executive reports and briefings for various projects

Conduct and monitor data calls for various divisions and offices

Provide deliverable tracking, review deliverables, and provide guidance for improvement

Support data collection activities

Analyze programmatic data; report findings and conduct process improvement evaluations

Provide professional service support to the development of strategic guidance and internal procedures and policies for business and routine non-technical operations

Provide professional service support to assist with administrative functions to include, but not limited to: document preparation, scheduling, record keeping, recording minutes, after action reports, preparing travel orders, reserving Government facility meeting space, office supply and inventory, preparing briefing packages, property control, information research and archival, data entry, project coordination, and control activities

Provide technical expertise for the Operations and Maintenance (O&M) of the deployed software and sensors systems

Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses

Coordinates the display of graphics and the production of document

Ensures content is of high quality and conforms to standards

Gather, translate, and compose technical information into clear, readable documents for use by both technical and non-technical personnel

Develop and maintain system, programming, security authorization, and operations documentation, procedures, and methods

Produce workflows, design diagrams and drawings both at the business level and SOP technical level

Provide and coordinate documentation services and ensure the accuracy of technical documentation. Draft and finalize IT documentation, including technical specifications, user manuals, installation guides, and operating manuals in the style and format required by the task

Support the program's SharePoint project site by designing, constructing the site using corporate standards and managing all project documents in conjunction with the Program Manager (PM) and Configuration Manager

Maintain the document library by updating the documents and keeping track of version controls

Manage and maintain documentation standards (processes and style standards)

Develop contractually required deliverables by working with the PM, Technical Lead, and developers and submit deliverables to customers per an agreed upon delivery schedule. Manage storing of all deliverables and keep track of the deliverable inspection memos from customers

Meet with customer representatives, vendors, program management staff, or government/contractor/ Subject Matter Experts (SME) to establish technical specifications, SOPs, workflows and other related program documentation as required

Develop training material for the user community as new functionality is released

Support the PM with meeting minutes, status reports and other tasks as requested

Assist in the administration of project deliverables and provide editorial review for the final products

Qualification

Business AnalysisCybersecurityTechnical WritingMicrosoft Office SuiteSharePointDevSecOpsAnalytical ThinkingOrganizational SkillsCollaborationCommunication Skills

Required

Minimum Security Clearance: Active Secret clearance

Minimum of 3+ years of experience as a Business Analyst/Tech Writer

Expertise in the development, operation, maintenance, and management of electronic business tools

Experience in supporting the procurement process, such as assisting with market research and research for various justifications, determinations, and findings

Working knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, and Adobe Acrobat

Basic MS Visio skill sets to create workflows and diagrams

Ability to work on multiple documents under tight deadlines

Highly organized, proactive, and collaborative

Basic knowledge of managing operating systems, user permissions, and file structures

Ability to follow structured processes and maintain clear documentation

Strong interest in learning and contributing to a mission-driven, security-focused team