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Legence · 2 days ago

Sr. Manager, Technology Solutions Partner, Project Operations & Fabrication

United States

Full-time

Remote

Senior Level, Lead/Staff

$130K/yr - $165K/yr

10+ years exp

Legence is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The Sr. Manager, Technology Solutions Partner will collaborate with business units on the prioritization and execution of capability development initiatives to realize business goals, focusing on construction and engineering project operations and fabrication.

ConsultingEnergy EfficiencyProfessional ServicesRenewable EnergyService Industry

No H1B

Responsibilities

Manage the vision of use and guide prioritization of features/functions of systems/tools against business needs, technology imperatives, and industry standards

Document use cases, business requirements, and functional design for system improvements working with business stakeholders, subject matter experts, and the engineering teams

Specify and maintain requirements artifacts including Context Diagrams, Process and Workflow Diagrams, Data Flow Diagrams, Use Case Models, Product Comparisons, and Use Case Specifications

Conduct research to decide whether solutions to business/technical requirements currently exist within or outside the business unit, and if not, whether new innovative solutions are possible

Manage the training solution delivery model, which may include providing training to users on new functionality, giving refresher courses on existing functionality, and creating/updating training materials

Oversee testing of new functionality as part of User Acceptance Testing including test plan/build collaboration and educating business users on high quality testing practice

Provide critical thinking and facilitate the discussions needed to drive outcomes and results. Meet project goals by serving as cross-work stream SME and escalation point

Responsible for owning follow ups and closing gaps related to overall project approach, design issues, project execution tasks, and issues; take ownership of assigned gaps and work with the team to resolve and present findings

Become part of a team of individuals who are committed to provide excellent customer service

Rolling up your sleeves and digging in; seeking to understand customer business requirements and creatively translate them to system requirements

Acting as a subject matter expert and sharing your expertise to your colleagues and customers

Developing solution concepts, optimizing and implementing end-to-end processes and functionalities based on best practice approaches

Communicates with stakeholders across the enterprise

Responsible for identifying opportunities to enhance systems and processes, allowing customers to solve problems or improve effectiveness of job area

Good at guiding our customers in how to best use the applications in relation to their business requirements

Confident in designing solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties

Triggered by the contrast of understanding the business goals and end-to-end processes, as well as digging down in details to achieve the best possible solution

Profoundly interested in how systems can support business processes

Qualification

ERP systemsAnalytical thinkingProject managementCommunication skillsAgile/SCRUM methodologyPowerBIData Warehouse modelingChange control processesInterpersonal skillsProblem-solving

Required

BA/BS, MS, preferably in a technology-related or business field

10 years of in-depth knowledge of the processes and automation in application management and/or implementation

Adhere to change control processes to ensure SOX compliance and work with auditors on requests in providing documentation and system demonstrations of control configurations

Proven ability to lead complex projects and run multi-departmental project teams with minimum supervision

Proven ability to drive complicated system issues to closure

Proven ability to listen to business needs and partner to create agreeable solutions together

Proven ability to translate business requests into organized, clear, and concise business requirements and document workflows and processes

Proven ability to query, analyze, and interpret data and functionality problems in complex computer systems

Experience with multiple ERP's such as Spectrum, Deltek and Sage

Experience in project management systems just as Procore, and/or Big Time

Superior verbal and written communication skills, with the ability to interact effectively with diverse groups of global stakeholders—both technical and business users

Excellent interpersonal skills and a high degree of social intelligence

Advanced analytical thinking and problem-solving skills

Experience with PowerBI and Data Warehouse report modeling

Knowledge of Agile/SCRUM methodology

Candidate should expect periodic (estimated at 15-20%) travel to various locations to meet with stakeholders