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TDS Telecommunications LLC · 2 weeks ago

IT Intern - Order Operations

United States

Internship

Remote

Intern

$17/hr - $17/hr

TDS Telecom is a provider of high-speed internet, TV entertainment, and phone services. They are seeking an IT Intern - Order Operations to gain hands-on experience in IT operations and business process analysis, ensuring customer orders are completed quickly and correctly while supporting timely customer service delivery.

Telecommunications

H1B Sponsor Likely

Responsibilities

Ensure customer orders are completed quickly and correctly

Review daily reports of aging or at-risk orders

Investigate orders that require attention

Work with process owners and partner teams to move orders forward

Document findings and summarize trends

Identify recurring issues and propose enhancements to improve automated order flow

Qualification

Salesforce CRMMS OfficeProcess improvementAnalytical skillsAttention to detailClear communicationTime managementCritical thinking

Required

Currently pursuing an Associate's or Bachelor's degree in business, information systems, accounting, computer science, quality assurance, or a related field

Ability to work a minimum of 25 hours per week Monday-Friday from 9:00 AM-4:00 PM CST

Preferred

Strong attention to detail, clear communication skills, and the ability to manage multiple tasks

Familiarity with Salesforce CRM or similar order-management systems

Proficiency with MS Office (especially Excel)

Interest in process improvement, operations, or workflow analysis

Strong analytical and critical-thinking abilities

Benefits

Medical Coverage

Health Savings Accounts

401(k) plan (if 18 or older)

Sick leave (10 days accrued per year for full-time and pro-rated for all other associates)

Employee Assistance and Wellness Programs

Company

TDS Telecommunications LLC

Glassdoor3.5

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.

Founded in 1969

Madison, WI, US

1001-5000 employees

http://www.tdstelecom.com

H1B Sponsorship

TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)