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Transcat · 3 weeks ago

Calibration Laboratory Supervisor

US-MA-Chelmsford

Full-time

Onsite

Mid, Senior Level

$80K/yr - $110K/yr

3+ years exp

Transcat is looking for an experienced Laboratory Supervisor to oversee daily operations and ensure compliance with ISO 17025 standards. This role includes managing workflow, supervising and developing staff, and maintaining high levels of productivity and quality in the laboratory environment.

ConsultingElectrical DistributionTest and MeasurementWholesale

Responsibilities

Oversee daily lab operations to ensure work is completed efficiently, accurately, and in compliance with ISO 17025 standards

Schedule, assign, and balance workloads across shifts and teams to meet deadlines and customer requirements, coordinating expedited work as needed

Hire, train, and manage laboratory personnel, including setting onboarding goals, conducting performance reviews, and providing ongoing coaching and feedback

Manage the lab’s training program by developing and updating SOPs and work instructions, scheduling and delivering training, and performing routine program audits

Serve as the first point of contact for Team Leaders and technicians, providing technical guidance, resolving workflow issues, and ensuring safety policies are followed

Review and document calibration data in line with company and customer procedures, making edits as needed to maintain accuracy

Support customer inquiries, sub-calibration requests, and repairs; work with internal teams to resolve technical or operational concerns

Maintain adequate inventory of lab supplies, place requisitions, and submit proposals for capital expenditures when necessary

Participate in process improvement initiatives, automation projects, and proficiency testing, including validation and implementation of new procedures or technology

Conduct quality checks on calibrations, assess measurement capabilities, and take corrective action for any nonconformances

Collaborate with lab management to communicate updates, implement new policies, and address policy or procedural concerns

Qualification

ISO 17025 complianceCalibration techniquesLeadership experienceCalibration management softwareOrganizational skillsProblem-solving skillsEffective communicationInterpersonal skills

Required

Bachelor's degree in science, engineering, or a related field with 3+ years of management experience in a technical environment; OR Associate degree in science, engineering, or a related field with 5+ years of management experience in a technical environment

Proficiency in calibration techniques within assigned disciplines

Strong leadership and team management skills, with the ability to coach and motivate employees

In-depth knowledge of calibration principles, laboratory operations, and ISO 17025 compliance requirements

Excellent organizational, scheduling, and workflow coordination abilities

Strong problem-solving and decision-making skills, with a focus on continuous improvement

Effective communication and interpersonal skills for working across teams and with customers

Proficiency with calibration management software (e.g., IndySoft) and Microsoft Office Suite

High attention to detail and ability to maintain accuracy in documentation and quality control processes

Commitment to safety, quality, and confidentiality