Mortgage Connect, LP · 1 month ago
Client Advocacy Specialist
United States
Full-time
Remote
New Grad, Entry LevelMortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with various services. They are seeking a Client Advocacy Specialist who will provide ongoing customer support and ensure complete customer satisfaction while working in a fast-paced environment.
Real Estate
Responsibilities
Ongoing customer contact and support to ensure complete customer satisfaction
Answer the phone and direct calls to the appropriate department
Complete all closing protection letters
Conduct bankruptcy and patriot searches
Assist Scheduling Team; scheduling closing appointments with Notaries and Attorneys
Coordinate customized mailings throughout transaction, i.e. Welcome notes, thank you letters
Assist scanning/shipping team, as needed
Additional duties, as assigned
Qualification
Required
High-school diploma or equivalent
Strong customer service focus
Clear verbal and written communication skills
Ability to work in fast-paced environment and meet deadlines
Capability to work both independently and as part of a team
Problem-solving mindset with ability to multitask
Familiarity with computers, including online searching and typing
Benefits
Medical
Dental
Vision
HSA
Mental health programs
Employee Assistance Program
Short term disability
Voluntary insurance (LTD, auto, home, life, legal, pet, identify theft)
Employee discounts
Paid holidays and generous PTO based on tenure
Paid volunteer time
Paid Maternity and Parental Leave
401K plan and robust continuous learning opportunities
Access to discounts that help save money in your daily life
Company
Mortgage Connect, LP
Mortgage Connect is a real estate company offering property deal closing services.
Founded in 2008
1001-5000 employees
H1B Sponsorship
Mortgage Connect, LP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (6)
2022 (1)
2021 (5)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Craig Kaley
Chief Technology Officer
Cristy Ward
Chief Strategy Officer/Executive Vice President
Recent News
2025-07-11
Business Wire
2024-02-27
GlobalFinTechSeries
2022-04-14
Company data provided by crunchbase