TECHNOVIZ LLC ยท 2 days ago
Technician III
United States
Full-time
Remote
Senior Level
5+ years expTECHNOVIZ LLC is seeking a Technician III who will provide technology support in a customer-facing role. The primary responsibilities include managing support requests, diagnosing problems, and supporting enterprise applications and systems.
Information Technology & Services
No H1B
Responsibilities
Experience working with support request ticketing systems, managing ticket updates, completing related documentation, and maintaining customer communications
Experience providing diagnosis, problem resolution, and support for enterprise applications and systems
Experience supporting networked environments, connectivity standards, security, and related infrastructure and physical layers
Experience working on project-based teams that follow Agile methodologies
Experience with or knowledge of legacy and modern technologies, enterprise-level system design, automation, planning, deployment, security, and administration, system performance monitoring, user directories, virtualization, and network communications
Qualification
Required
At least 5 to 7 years of experience in a customer-facing, multi-tier, technology support role
Experience working with support request ticketing systems, managing ticket updates, completing related documentation, and maintaining customer communications
Experience providing diagnosis, problem resolution, and support for enterprise applications and systems
Experience supporting networked environments, connectivity standards, security, and related infrastructure and physical layers
Experience working on project-based teams that follow Agile methodologies
Experience with or knowledge of legacy and modern technologies, enterprise-level system design, automation, planning, deployment, security, and administration, system performance monitoring, user directories, virtualization, and network communications
Candidates MUST be a CURRENT WI resident. NO RELOCATION IS ALLOWED
Company
TECHNOVIZ LLC
Technoviz is a leading IT Service Provider that offers powerful process-driven, high quality, cost-effective solutions to its esteemed customers with a competitive edge in their respective marketplaces.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase