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Festival Foods · 5 days ago

Deli Clerk I

2534 Steffens Court

Full-time

Onsite

New Grad, Entry Level

Festival Foods is a Wisconsin grocer committed to exceptional service and community support. They are seeking a Part-Time Deli Clerk to provide excellent guest service, assist with food preparation, and ensure quality control in the deli department.

CommunitiesFood and Beverage

Responsibilities

Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day

Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone

Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality

Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience

Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards

Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more

Lead by example in maintaining food safety logs and adhering to all safety standards

Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Other duties as assigned

Qualification

Customer ServiceFood SafetyFood KnowledgeEffective Problem-SolvingSafety AwarenessCommunication Skills

Required

Ability to deal tactfully and effectively with guests and all personnel

Good oral and written communication skills

Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members

Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers

Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions

Lifting up to 50 pounds on an occasional basis

Full range of upper body motion

Ability to work at a fast pace

May be exposed to extreme temperatures

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.