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New York Blood Center · 1 month ago

Territory Account Representative/Account Manager-Westbury Long Island

US-NY-Westbury

Full-time

Onsite

Entry, Mid Level

2+ years exp

New York Blood Center (NYBC) has been serving the tri-state area for over 60 years, providing lifesaving blood products to hospitals and healthcare partners. They are seeking an Account Manager to support their mission by achieving blood donation collection goals, engaging with the community, and building strong customer relationships.

Health CareMedicalTest and Measurement

Responsibilities

Hit Your Collection Goals: Work towards monthly targets while maximizing NYBCe’s resources

Plan Effective Blood Drives: Partner with internal and external customers to organize effective blood drives, ensuring smooth operations and clear communication with everyone involved

Build Strong Customer Relationships: Develop and nurture lasting connections with your accounts to meet blood collection objectives

Promote and Market: Drive new account creation and expand existing drives through dynamic marketing programs

Grow and Expand: By educating the community about the importance of blood donations, strengthen existing relationships, uncover new business possibilities with existing accounts, seek out new accounts, and explore new market segments

Execute and Report: Implement our collections strategy, generate insightful reports, and find ways to boost collection volumes while keeping service levels high

Enhance NYBCe’s Presence: Boost our visibility by engaging with the community through events, memberships, and other opportunities

Collaborate for Success: Work closely with key accounts and the NYBCe’s Customer Service Team to identify and act on growth opportunities for our products and services

Monitor and Adjust: Create plans, allocate resources, and track progress to ensure customer satisfaction and successful blood drives. Make adjustments as needed to keep everything running smoothly

Optimize Resources: Monitor blood drive progress to ensure we use NYBCe’s resources effectively and meet our monthly and yearly efficiency goals

Continuous Improvement: Be a part of an organization that is dedicated to listening to the team’s ideas on ways to improve processes and creating new tools to help you succeed