Blackhawk Network · 1 month ago
Sr. Staff Program Manager
US-CA-Pleasanton
Full-time
Onsite
Senior Level, Lead/Staff
$157K/yr - $212K/yr
10+ years expBlackhawk Network is a leader in branded payment solutions, helping businesses grow revenue and engage consumers. The Sr. Staff Program Manager will shape product strategy and drive cross-functional decision-making by managing data governance and establishing a centralized analytics capability for the Product & Tech organization.
E-CommerceFinanceFinancial ServicesPayments
Responsibilities
Build the product analytics practice for Product & Technology: Define how we measure product success, establish metrics standards, create self-service capabilities, and build the operating cadence for product analytics across teams
End-to-end analytics solutions: Design, implement, and manage end-to-end analytics solutions to measure product usage, user behavior, and business outcomes
Break down data silos: Establish unified metrics definitions and reporting standards across Product Lines to ensure consistent measurement and decision-making
Knowledge Management: Create and maintain centralized documentation of metrics definitions, data sources, and analytical methodologies to institutionalize knowledge
Partner with Product, Engineering & Leadership: Collaborate with Data Product, Engineering and Finance to help build the right data foundation
Own data governance from a product perspective: Set up data governance processes and communicate throughout Product Lines; enable data accuracy and integrity by working closely with teams to define tracking specifications and validate implementation
Shape product strategy with data-driven insights: Translate data into clear, actionable insights and strategic recommendations to improve product performance and business outcomes
Develop self-service analytics tools: Build and maintain dashboards, reports, and self-service tools to democratize access to product data and to empower teams
Stay current with analytics trends, tools, and methodologies to continuously improve analytical capabilities
Qualification
Required
10+ years of experience in product analytics, with demonstrated ability to build analytics capabilities in growth-stage or maturing organizations
Proficiency in SQL (required) and at least one analytical programming language (Python, R)
Experience with modern analytics stacks and AI-powered analytics tools (e.g., Claude, ChatGPT for analysis)
Experience with BI and visualization tools (e.g., Tableau, Power BI)
Proven experience leading analytics initiatives and partnering with product teams
Strong analytical thinking with ability to translate ambiguous business questions into structured analytical approaches
Strong communication and storytelling skills, able to develop insights for stakeholders
A collaborative mindset with the ability to lead cross-functional discussions and initiatives
Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field, with a strong understanding of machine learning concepts
Familiarity with development processes and tools like JIRA or Confluence
Preferred
Prior experience as founding or establishing the function is preferred
Benefits
401k with employer match
Medical
Dental
Vision
12 paid holidays in the year 2025
1 hour of sick pay accrual for every 30 hours worked
Parental leave
Life insurance
Disability insurance
Accident and illness insurance
Health and dependent care flexible spending accounts
Wellness benefits
Flexible time off for all full-time employees
Company
Blackhawk Network
Blackhawk Network, Inc. provides prepaid and payments products in the United States and Canada.
1001-5000 employees
H1B Sponsorship
Blackhawk Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (24)
2023 (37)
2022 (53)
2021 (37)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-01-01Post Ipo Equity
2013-04-19IPO
Leadership Team
Ron Pragides
Vice President of Engineering
Nik Sathe
Chief Product and Technology Officer
Recent News
EIN Presswire
2025-12-03
Business Wire
2025-12-03
Company data provided by crunchbase