ADP · 1 day ago
NextGen Benefits Implementation Consultant
Tempe, AZ
Full-time
Hybrid
Mid Level
3+ years expADP is a comprehensive global provider of cloud-based human capital management solutions, and they are seeking a NextGen Benefits Implementation Consultant to help define and execute their next-gen technology. The role involves collaborating with various partners to enhance client experience and providing expertise during the implementation process.
Bookkeeping and PayrollConsultingHuman ResourcesOutsourcingPaymentsSoftware
Responsibilities
Provide user-oriented, subject matter expertise input into the design and development of new product, features and processes
Serves as thought leader to identify broad level enhancements that will foster the delivery of an 'exceptional client experience' for our clients
Conduct end-to-end functional testing (processing payroll)
Maintain and expand knowledge / proficiency on function, products, services, and best implementation practices industry-wide
Provide continuous feedback and suggestions to help build the product and experience
Act as primary point of contact for the client during implementation process to resolve issues, answer questions, and ensure expectations and deadlines are met
Establish and manage activities towards project milestones independently or in conjunction with Project Manager
Communicate continuously with clients, ADP Project Managers and ADP specialists regarding project status as necessary to ensure all assigned tasks are completed according to schedule
Analyze existing client systems, interface requirements, operational needs, etc. in order to counsel client in the functional system design and/or system configurations and/or product adaptation of client's needs
Advise clients on HR/PR processes and workflows
Train client on WFN Next Gen
Assess client's needs for additional training and services
Develop and maintain effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience
Use functional area knowledge and industry specific experience regarding project experience to anticipate obstacles and proactively search for solutions
Overcome client and internal obstacles to timely project completion, and coordinates with other departments as necessary to obtain objectives
Participate in formal hand-off of 'live' system to other ADP departments
Qualification
Required
3+ years of high-touch, client-facing experience
2+ years of Payroll industry experience
Extensive payroll and benefits compliance and best practice
Excellent written and oral communication skills
Attention to detail, process-oriented, self-directed, and inquisitive
Analytical & problem solving skills
Easily adaptable and accepting of change
Ability to manage competing priorities and take on various tasks and assignments as needs arise
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
H1B Sponsorship
ADP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (531)
2024 (386)
2023 (340)
2022 (523)
2021 (342)
2020 (353)
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
Business Wire
2025-12-17
MarketScreener
2025-12-17
2025-12-16
Company data provided by crunchbase