Naples Beach Club, a Four Seasons Resort · 2 days ago
Ocean Activities Attendant, Oka Hoya
Naples, FL
Full-time
Onsite
New Grad, Entry LevelFour Seasons is a luxury hospitality company committed to exceptional guest experiences. The Ocean Activities Attendant supports the daily operations of aquatic offerings, ensuring a safe and enjoyable experience for all participants while delivering high-quality customer service.
Hospitality
Responsibilities
Deliver the highest level of customer service when interacting with residents, hotel guests, and community visitors. Provide accurate and informative guidance related to ocean awareness, ocean ecology, environmental practices, water safety, and general knowledge of the region, ocean, and resort
Assist in the facilitation and execution of aquatic programs for residents and guests, ensuring optimal utilization of facility offerings while supporting innovation and excellence in guest experiences
Promote and support revenue-generating services by effectively communicating program offerings, assisting with reservations, and upholding service standards for all Ocean Activities programs
Maintain all required certifications and consistently comply with mandatory safety protocols and performance standards
Participate in ongoing performance evaluations and training opportunities to support personal and departmental development
Contribute to a positive and professional working environment by demonstrating strong teamwork, reliability, and adherence to operational requirements
Participate in regular staff trainings and safety drills
Assist in promptly resolving guest concerns with professionalism and accuracy. Complete incident reports, safety documentation, and equipment logs as required
Demonstrate a friendly, positive attitude when interacting with customers and team members
Approachable and easy to communicate with in fast-paced environments
Build strong relationships through polite, respectful, and upbeat interactions
And more!
Qualification
Required
Ability to lift 50 pounds
A genuine commitment to providing exceptional service to residents, guests, and colleagues
Ability to perform effectively under pressure, manage priorities, and adapt to changing operational conditions while maintaining a positive attitude
Proficiency in communication, adherence to procedures, and compliance with safety standards
Flexibility in scheduling, including availability on weekends and holidays
Benefits
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
Time off plans starting on the day of hire!
An opportunity to be a part of a cohesive team in an inclusive work environment!
Complimentary and discounted hotel stays around the world!
Wellbeing and mental health initiatives and focused company!
Embracement and promotion of diversity in our workplace!
Complimentary employee meals and beverages!
Tuition reimbursement!
Company
Naples Beach Club, a Four Seasons Resort
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 220-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase