Return Assets Division- Lauth Investigations International, Inc. · 1 month ago
Director of Sales, Return Assets Division
United States
Contract
Remote
Director/Executive
7+ years expReturn Assets Division - Lauth Investigations International, Inc. is seeking a Director of Sales for their Return Assets Division. This strategic leadership role involves driving revenue growth by managing a team and developing sales strategies to recover lost or unclaimed assets.
Information Services
Responsibilities
Manage the Sales/Research Team: Recruit, train, and manage a team of Claim Researchers and Client Care Coordinators. Provide daily coaching on call scripts, objection handling, and closing techniques
Develop and execute sales strategies to increase the conversion rate of 'leads' (identified owners of unclaimed property) into signed clients
Oversee the full lifecycle of the claimant acquisition process, from initial contact (cold calling/outreach) to contract execution and hand-off to the case processing team
Establish and monitor key performance indicators (KPIs) such as daily call volume, contact rates, contract conversion rates, and total asset value recovered
Develop methodologies to overcome initial skepticism. In this industry, potential clients often fear scams; the Director must train the team to project legitimacy, authority, and empathy to build immediate trust
Identify and cultivate relationships with estate attorneys, probate lawyers, and corporate entities to create referral channels for complex asset recovery cases
Analyze the 'customer journey' for heirs and claimants to reduce friction in the signing and documentation process
Ensure all sales and outreach activities comply with state unclaimed property laws, private investigator regulations, and telemarketing compliance standards (TCPA)
Oversee the maintenance and data integrity of the division's CRM (e.g., Salesforce, Zoho, or proprietary systems), ensuring accurate tracking of all claimant interactions and case statuses
Work closely with the Research and Legal/Processing departments to ensure that the 'sales' team is pursuing viable claims with high recoverability potential
Qualification
Required
7-10+ years of sales management experience, preferably in consultative sales, financial services, legal services, or high-volume specialized call centers
Proven track record of managing teams of 10+ representatives and consistently exceeding revenue targets
Bachelor's degree in Business, Communications, Legal Studies, or related field required
Advanced knowledge of CRM platforms and sales enablement tools (dialers, lead tracking)
Ability to analyze call metrics and conversion data to identify trends and implement corrective training
Comfort working with legal terminology (probate, affidavits, heirship) is essential
High Emotional Intelligence (EQ): The ability to teach the team how to handle grieving or confused families with patience and compassion
Unwavering commitment to ethical practices. Lauth acts as a fiduciary-style partner; 'hard selling' must never cross the line into coercion
The 'lost assets' business requires persistence. The Director must foster a culture of resilience in the face of rejection or skepticism
Executive presence required to speak with high-net-worth individuals, corporate executives, and legal counsel
Preferred
Experience in asset recovery, probate, genealogy, skip tracing, or private investigation industries is highly preferred
Benefits
Opportunity to lead a division that genuinely changes lives by returning significant wealth to rightful owners
Family-owned culture with a reputation for integrity and 97%+ success rate in recovery
Competitive base salary + performance-based overrides on division revenue
Company
Return Assets Division- Lauth Investigations International, Inc.
Lauth Investigations International, Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase