The Walt Disney Company · 23 hours ago
Member Services Liaison, DVC (Anaheim, CA) Bench – Full Time
Anaheim, CA
Full-time
Onsite
Entry Level
$25/hr - $26.65/hr
2+ years expThe Walt Disney Company is seeking a Member Services Liaison for their Disney Vacation Club®. This role involves delivering exceptional service to Members and Guests in member-only lounges and events, ensuring a magical experience through personalized attention and collaboration with various operational teams.
Amusement Park and ArcadeAnimationConsumer GoodsDigital MediaE-CommerceMedia and EntertainmentMulti-level MarketingPerforming ArtsResorts
Responsibilities
Represent Member Services as part of the overall Disney Vacation Club® Team
Provide a comprehensive and complex range of services to our Members and Guests visiting our Lounge spaces, including delivery of food & beverage elements; assistance with several facets of the Member experience including My Disney Experience planning, general park knowledge, and various Membership management requests
Cultivate and maintain professional, yet personalized relationships with Disney Vacation Club® Members
Demonstrate adaptability to the fluctuating needs of our operation and the requests of our Members and Guests
Embody and personify our Diversity & Inclusion initiatives while demonstrating an unwavering dedication to promoting an environment where everyone is included and feels comfortable
Physical role requiring prolonged walking, standing, heavy lifting (max of 55lbs), pushing, pulling, bending, twisting, and kneeling
Able to accurately handle Chemicals and other cleaning supplies, following protocols set forth in location Material Safety Data Sheets (MSDS)
Follow Disneyland Resort and State Food Safety regulations and practices including cleaning and sanitizing beverage machines and parts, precisely storing and displaying snacks, and maintaining overall cleanliness of the lounge
Qualification
Required
A personal cell phone is required for two factor authentication
Minimum two (2) years of Guest Service experience
Knowledge of Disney Vacation Club® Resorts and Amenities and Disney Parks and Resorts property, experiences, and products
Affinity for opportunities where you can be of service to others
Talent for developing relationships at all levels of the organization and building partnerships across different lines of businesses
Excellent written and verbal communication skills
Capacity to handle conflict resolution and make decisions through balance of integrity and partner resourcing
Proficiency in basic computer functions to operate in a Windows environment and other technologies
Strong organization, planning, and follow-through skills, along with attention to detail
Comfortable working in a fast-paced environment independently as well as with a group with the versatility to adapt working assignments
Available to work a flexible schedule that meets the needs of the business including evenings, weekends, holidays, and call-in shifts
Physical role requiring prolonged walking, standing, heavy lifting (max of 55lbs), pushing, pulling, bending, twisting, and kneeling
Able to accurately handle Chemicals and other cleaning supplies, following protocols set forth in location Material Safety Data Sheets (MSDS)
Follow Disneyland Resort and State Food Safety regulations and practices including cleaning and sanitizing beverage machines and parts, precisely storing and displaying snacks, and maintaining overall cleanliness of the lounge
Preferred
Knowledge of applications such as AMI/DBS, ConnectSmart, A la Carte, Passport, Horizon, My Disney Experience®, Guest Service Suite
Basic Food Safety Certification
Bilingual skills in: Spanish, English, Japanese, Portuguese and French
Benefits
Medical
Financial
Other benefits
Company
The Walt Disney Company
The Walt Disney Company started as a cartoon studio and evolves into sports coverage and television shows.
10001+ employees
H1B Sponsorship
The Walt Disney Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (83)
2024 (63)
2023 (96)
2022 (130)
2021 (30)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$11BKey Investors
Citibank
2020-04-13Post Ipo Debt· $5B
2020-03-20Post Ipo Debt· $6B
1978-01-06IPO
Leadership Team
Christine M. McCarthy
Senior Executive Vice President & Chief Financial Officer
Jamie Power
SVP, Addressable Sales
Recent News
2025-12-24
Company data provided by crunchbase