TEKsystems · 21 hours ago
Customer Service Representative
Plymouth, MI
Contract
Onsite
Entry Level
$21/hr - $21/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative to be the friendly voice customers rely on for support. The role involves handling inbound customer calls, addressing inquiries, and managing customer information across multiple systems while delivering high-quality service in a fast-paced environment.
Information Technology
Responsibilities
Handling inbound customer calls and occasional follow-up calls
Addressing questions about prior authorizations, general inquiries, and confidential information
Accurately entering and updating customer information across multiple systems
Delivering high-quality, detail-oriented service
Managing a high call volume—typically 50–100 calls per day, depending on complexity
Navigating several programs to track information and document interactions
Qualification
Required
At least 1 year of recent high-volume call center experience (within the last 2–3 years)
Stable work history (no jumpy resumes)
Typing speed of 30 WPM or higher
Strong computer skills and comfort navigating multiple systems
Preferred
Customer service
Call center experience
Computer proficiency & data entry
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase