Commercial Jet · 1 month ago
Director of Production Operations
US-IN-Elkhart
Full-time
Hybrid
Director/Executive
$125K/yr - $165K/yr
10+ years expModel 1 Commercial Vehicles is the nation’s largest dealership for commercial vehicles, and they are seeking a Director of Production Operations to lead their four Production Centers. This role focuses on achieving high-volume, high-quality output while driving continuous improvement across all operational functions and collaborating with cross-functional partners to enhance production efficiency.
Information Technology
Responsibilities
Lead production operations across Duncan, OK; Elkhart, IN; Summerville, SC; and Chino, CA, ensuring all locations meet production targets and delivery goals
Develop and execute strategic plans to increase capacity, expand throughput, and improve overall production performance
Implement standardized processes, workflows, and operating procedures across all production centers
Partner with OEMs to ensure build quality, correct specifications, and resolution of issues impacting production or customer requirements
Influence staffing levels, shift structures, and resource allocation to maximize facility output in partnership with local management
Work with production scheduling and forecasting teams to align staffing, capacity planning, and facility resources with corporate production targets
Ensure facilities are prepared for customer acceptance appointments, including unit readiness, documentation, and inspection preparation
Lead or co-lead daily and weekly production meetings to ensure alignment, resolve constraints, and improve on-time delivery performance
Ensure accurate and reliable production reporting with consistent communication to the executive team and cross-functional partners
Oversee customer acceptance readiness for fleet and transit deliveries, ensuring all units meet required inspection and acceptance criteria
Collaborate with local teams to ensure customer acceptance processes are executed consistently and documented properly
Approve and direct corrective actions for defects identified during customer inspections
Prioritize rework activities to support customer timelines and reduce cycle time
Partner with Warranty and Aftermarket teams to review quality trends, warranty claims, rework drivers, and production-related build standards
Support development and implementation of quality assurance processes and inspection procedures
Maintain a safe, efficient, and compliant working environment across all production hubs
Identify cost-saving opportunities in labor utilization, workflow efficiency, rework reduction, and facility operations
Coordinate internally across Sales, Planning, Warranty, Field Service, and Aftermarket Operations to ensure seamless resolution of customer acceptance findings and inspection-related issues
Collaborate with Sales and Planning to align customer delivery timelines with operational capacity
Participate in strategic planning for new facility expansions, equipment needs, and long-term production capabilities
Serve as an escalation point for operational challenges, OEM specification issues, or customer concerns requiring leadership involvement
Directly manage and develop the Production Operations Managers at each production hub
Set performance expectations, provide coaching and feedback, and ensure accountability to KPIs, quality standards, and production goals
Ensure all production teams execute customer acceptance processes consistently across all sites
Foster a culture of communication, teamwork, continuous improvement, and professional growth
Qualification
Required
10+ years of experience in production operations, automotive upfitting, fleet/commercial vehicles, or related manufacturing environments
Proven leadership experience managing multi-site operations or high-volume production facilities
Strong operational discipline with experience in capacity planning, labor forecasting, and process standardization
Demonstrated ability to drive efficiency, quality, and performance improvements across diverse teams
Excellent communication and cross-functional leadership skills
Ability to travel frequently to all production hubs
Ability to lift up to 50 lbs, stand/walk for extended periods, and work in a shop environment
Valid driver's license required
Must pass background check and drug screen
Benefits
Competitive benefits including health insurance, paid holidays, and vacation pay
Continuous training to provide you the opportunity to develop your full potential and be a true business partner
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service
Company
Commercial Jet
Commercial Jet is a fully integrated high-value aviation services provider in Florida.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-08-18
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