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L3Harris Technologies · 1 day ago

Inside Sales Support Specialist (International)

Carlsbad, CA

Full-time

Onsite

New Grad, Entry Level

$76K/yr - $142K/yr

0+ years exp

L3Harris Technologies is dedicated to recruiting high-performing talent in the defense industry. They are seeking an International Inside Sales Support Specialist to support and expand sales operations for the Tactical Data Link business across international customers, acting as the primary customer advocate and central point of contact for quote requests and sales activities.

CommercialInformation TechnologyNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as the primary customer interface for international inbound quote requests and sales support inquiries

Manage quote intake, scoping, configuration, and pricing for TDL price book items supporting international customers

Ensure accurate tracking, prioritization, and documentation of requests within CRM

Maintain data consistency across recurring, duplicate, and multi-region quote requests

Coordinate with Contracts and Export Compliance to ensure quotes align with International Traffic in Arms / Export Administration Regulations (ITAR/EAR) and country-specific requirements

Follow up on open and expired quotes to support opportunity conversion

Identify and support upsell opportunities in coordination with International Sales

Provide backup customer support for domestic account managers as required

Act as a central point of contact for internal teams supporting international TDL customers

Support demo pool coordination, help desk activities, and audit documentation related to international programs

Develop and maintain working knowledge of TDL products, configurations, applications, and export considerations

Qualification

CRM systemsInternational sales supportCustomer serviceCross-cultural communicationOrganizedAccountableTechnical backgroundEngineering backgroundInternational business backgroundAttention to detailSelf-motivated

Required

Bachelor's Degree with 0–3 years of related experience; OR in lieu of a degree, minimum of 4 years of prior related experience

Preferred

Entry-level to early-career candidate interested in a customer-facing international sales career path or a springboard into other exciting career paths

Engineering, technical, or international business background preferred

Experience with CRM systems

Strong customer service and cross-cultural communication skills

Ability to manage multiple requests across time zones with clear prioritization

High attention to detail and commitment to data accuracy

Comfortable working cross-functionally with Sales, Contracts, PM, Operations, and compliance

Self-motivated, organized, and accountable