Enterprise Mobility · 1 month ago
Seasonal Customer Service Representative - New Britain/Middletown/Newington, CT
New Britain/Middletown/Newington
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hr
0+ years expEnterprise Mobility is seeking a Seasonal Customer Service Representative to provide superior customer service and facilitate the rental process. The role involves assisting customers with vehicle rentals, answering inquiries, and ensuring a positive experience throughout the rental process.
RentalTourismTravel
No H1B
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Qualification
Required
Must be at least 18 years old
High School Diploma or GED required
Must currently have a valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years
No drug or alcohol related conviction on record (DWI/DUI) in the past 5 years
Must have at least 6 months of prior customer service experience
Must have a basic level experience and understanding of a PC and Microsoft Office products
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Company
Enterprise Mobility
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chrissy Taylor
President & Chief Executive Officer
Mike Andrew
Chief Legal & Legislative Officer
Recent News
Research and Markets
2025-09-26
2025-08-19
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