Blackhawk Network India · 4 weeks ago
Account Manager I
AU-VI-Richmond
Full-time
Onsite
New Grad, Entry LevelBlackhawk Network India is focused on managing relationships and ensuring the satisfaction of key distribution partners. The Account Manager I role involves developing strategic partnerships, managing client relationships, and collaborating with internal teams to operationalize client programs.
Financial Services
Responsibilities
Build and develop the strategic partnerships in both new and existing channels
Manage and lead the day-to-day ongoing relationship lead of Corporate partners including:
On boarding cards into programs
Escalations and account specialists overseeing and helping with issue avoidance and resolution
Promotion coordination
Inventory management
Logistics leadership
Manage reporting requests
Manage digital and physical product and solutions for new and existing partners
Partner with the Sales team and work collaboratively to operationalize new and existing client programs and support and grow the business
Collaborate with internal stakeholders for new partner onboarding throughout the client integration
Manage client gift card content:
Quarterly content review
Presenting new gift cards and presenting discounts to partners
Oversee CSM team to create CRCL’s
Send partner all gift card assets including artwork, T&Cs, descriptions
Build and develop the strategic partnerships in both new and existing channels
Build strategic relationships with Card partners with specific requirements for your partners
Create a tight relationship with logistics party ensuring their orders are fulfilled to the highest level
Strategically look at all partners to create new opportunities
Being the lead on rolling out of all new strategic partners utilising project management skills
An escalation for Account Managers and Partners for issue avoidance and resolution
Work with legal team to create documentation including revisions to contracts and financial changes
Take part in or lead business presentations and discussions – presenting Blackhawk B2B and promote services and solutions
Ensure all partners receive their reporting on time including stock on hand, post analysis, Service Level Agreements
Manage quarterly reviews with partners
Work with the Business Development Director to develop bespoke solutions for the best in market execution of gift card solutions to B2B and Strategic partners
Other duties as assigned by the Director
Be an ambassador for the Blackhawk business with all external parties
Qualification
Required
Experience of working across a diverse customer base
Previous experience in business management, sales, or account management experience
Knowledge of Gift Card, Loyalty, or Prepaid category is ideal
Proven track record of successfully influencing in a matrixed organization
Strong communication, presentation, and interpersonal skills
Highly motivated with a strong level of initiative, energy, and enthusiasm
Accustomed to working in a fast paced, rapidly changing environment
Strong interpersonal skills with the ability to liaise with people at all levels and build beneficial relationships
Extensive planning & organisation skills
Strategic, collaborative outlook
Excellent time management and ability to multitask
Company
Blackhawk Network India
Blackhawk Network Strategic Development Centre, Bengaluru has commenced operations in 2019.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase