American Express · 6 days ago
Senior Associate - Digital Product Management - Enterprise Architecture
New York, NY
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $150K/yr
3+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. The Senior Associate role focuses on reporting and analytics for Open Banking initiatives, where the individual will design and automate reporting journeys and collaborate with various teams to translate data into actionable insights.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Build, maintain, and automate recurring operational (API health) and executive reporting (scorecard metrics) for the Open Banking program
Maintain, refine, and build dashboards and visualizations that summarize API usage and health, KPIs, and servicing metrics that can be used to gain Cardmember usage insights and drive product development enhancements
Produce regulatory and compliance-ready reports; support audit requests as required
Perform ad-hoc analysis and root-cause investigations to inform product and compliance stakeholders
Collaborate with engineering to perform data warehouse migration, automate report generation where feasible, maintain data quality, and implement overall democratized tracking of Third-Party Partners’ API usage and Cardmember metrics
Collaborate with internal enterprise teams to understand best practices and uncover any reporting gaps
Qualification
Required
3+ years of experience in reporting, analytics, or business intelligence (preferably in financial services, payments or fintech)
Experience with SQL — able to write efficient queries, join large tables, and optimize aggregations
Experience building dashboards and scheduled reports using BI tools (Tableau, Power BI, or equivalent)
Excellent written and verbal communication skills, including the ability to articulate complex technical details in simple, easy to understand manner
Proficiency with agile delivery processes and tools like Jira or Confluence
Clear communicator: able to present complex analyses to business and technical audiences
Strong analytical and problem-solving skills
Collaborative, supportive, and proactive, with a strong can-do attitude
Bachelor's degree in Data Science, Statistics, Computer Science, Finance, Economic or similar
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
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2026-01-06
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2026-01-06
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