Floor Coverings International · 2 weeks ago
Production Manager
Hilliard, OH
Full-time
Onsite
Mid Level
$55K/yr - $65K/yrFloor Coverings International is the #1 mobile flooring franchise in North America, and they are seeking a Production Manager to ensure the efficient and profitable installation of flooring projects. The role involves coordinating with sales staff, managing product orders, scheduling jobs, and maintaining customer satisfaction throughout the installation process.
Home Decor
Responsibilities
Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders
Order all products needed for jobs accurately and follow up on delivery
Schedule the job to meet the schedule of customer and installers
Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done
Communicate job progress daily
Discuss and obtain written permission for any changes in contracted work
Confirm scope of work and compensation with installers prior to start of job
Deliver on expectations contracted in the sales process
Walk the customer through job at completion and collect final payment
Manage job to hit profit objective
Complete job costing reports within 24 hours of completing an installation
Consistently search for installers that can offer a better experience to our customer with more reasonable rates
Resolve conflicts and complaints immediately
Keep show room and office organized and presentable
Be available for Home Shows
Be available to attend training seminars at owner’s discretion
Attend at least one form of training per year
Continue to educate self on new flooring
Attend weekly meeting with Franchise Owner at scheduled time
Updates logged daily with status of job and upcoming schedule
Work weekly and monthly to hit sales installation goals
Make decisions and act in accordance with Floor Covering International’s core values and mission
Qualification
Required
Leadership skill to manage installers and handle conflict appropriately
Able to work independently without supervision
Able to maintain organization while working on multiple sites
Able to problem solve productively
Able to make reasonable decisions
Portrays a professional image
Preferred
Construction Industry, warehouse experience, ordering experience preferred
Benefits
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Paid training provided
Company vehicle provided for work appointments
Company
Floor Coverings International
Floor coverings provides innovative designs n flooring and constructional oriented services.
Founded in 1998
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2003-10-20Acquired
Leadership Team
Jeff Bray
CEO
Jeremy Witte
CEO/Owner
Recent News
Floor Coverings International
2025-10-29
2025-07-28
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