Gentiva · 2 months ago
Business Systems Analyst II
US-GA-Atlanta
Full-time
Onsite
Mid Level
4+ years expGentiva is a national leader in hospice care, palliative care, home health care, and advanced illness management. The Business Systems Analyst II role is critical within the IT Vendor Management Office, focusing on optimizing vendor performance and driving cost efficiencies, particularly in telecommunications.
BiotechnologyHealth Care
Responsibilities
Act as an internal VMO subject matter expert for complex vendor engagements, primarily focusing on Telephony and Circuit vendors, to ensure their performance aligns with contractual terms and the organization's strategic financial and operational goals
Serve as the internal point of contact and VMO escalation manager for performance and contractual issues specific to Telephony and Circuit vendors, working within the VMO team to coordinate resolution
Collaborate with internal stakeholders (e.g., IT Towers, Legal/Real Estate) to identify and resolve vendor-related process bottlenecks impacting service delivery (e.g., MACD projects, site readiness), with a specialized focus on the Telephony/Circuits domain
Contribute to the IT VMO's oversight of key vendor relationships by monitoring and reporting on vendor performance, identifying opportunities for improvement, and assisting with vendor rationalization
Lead targeted cost optimization initiatives within the VMO framework, beginning with a comprehensive cleansing initiative for telephony and circuit assets. Identify, analyze, and drive the elimination of obsolete, duplicate, or unused services to achieve measurable and sustainable cost reductions
Develop and maintain a robust, centralized asset inventory (initially focused on telephony and circuit assets) to ensure accuracy and provide the foundational data for financial reporting and cost allocation
Support the integration of detailed financial data from key vendor relationships (including telephony and circuits) into overall IT cost management and forecasting frameworks
Identify, analyze, and document opportunities for process improvements across the entire vendor lifecycle (e.g., vendor selection, contract management, onboarding/offboarding, performance tracking)
Work collaboratively with internal IT teams (e.g., Infrastructure, Applications) and Procurement to implement streamlined VMO processes and best practices that enhance efficiency and compliance
Function as a flexible, specialized resource for the IT Business Solution team and VMO Manager, stepping into different VMO-focused engagements across various IT domains as required
Act as a liaison between IT VMO, IT Infrastructure, Finance, Procurement, and other IT Towers to ensure cohesive vendor management, effective cost control, and strategic alignment
Participate in Quarterly Business Reviews (QBRs) and Management Operating Reviews (MORs) for key vendors, representing the VMO's interest in performance and strategic value
Qualification
Required
Bachelor's or Associate's degree in Computer Science or equivalent work experience
4-6 years of experience as an analyst supporting financial and/or Payroll/HR systems
Proven knowledge of computer systems, applications, development, and testing methodologies
Strong business knowledge with ability to conceptualize and convert processes into computer applications
Excellent interpersonal, verbal, and written communication skills
Ability to work independently and effectively with all levels of the organization
Ability to work under stress and respond quickly to changing priorities
Logical and analytical thinking with strong problem-solving skills
Attention to detail and ability to multi-task and prioritize projects
Knowledge of project management processes and execution
Ability to model business processes and support design of new computer systems
Strong knowledge of clinical systems used in the division
Fluent in English with consistent attendance
PMP Certification
Travel availability as required
Preferred
Prior experience in financial or payroll system implementation
Benefits
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Company
Gentiva
At Gentiva, it is our privilege to offer compassionate care that’s close to home – and close to the heart.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-10-09Acquired
2000-02-18IPO
Leadership Team
Nick Stengle
EVP & Chief Operating Officer, Gentiva (formerly Kindred at Home)
Dean Johnson, NACD.DC
Chief Commercial Officer, Executive Vice President of Sales and Marketing
Recent News
Home Health Care News
2025-04-15
Home Health Care News
2024-04-28
Company data provided by crunchbase