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Trustmark Bank · 3 weeks ago

Payment Processing/New Loan Specialist

US-MS-Pearl

Full-time

Onsite

Entry Level

1+ years exp

Trustmark Bank is seeking a Payment Processing/New Loan Specialist to join their Mortgage Servicing team. The role involves setting up loan information, posting and balancing mortgage payments, and providing customer support.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Responsible for inputting new loan data into the mortgage loan servicing system, posting fees and ensuring that the information boarded and interfaced is accurate and loan fees balanced

In addition, responsible for ordering welcome packages for delivery to customers, as well as, balancing daily financial batches and working with other areas to resolve new loan issues

Responsible for assisting in the payment processing area with posting payments and balancing the work in addition to cross training to assist with other duties

Responsible for assisting with customer calls, questions and inquiries

Prepping new loan files for data input

Data Input of new loan information and balancing

Open and sort route mail for payment posting

Posting mortgage payments

Daily financial batch balancing

Ensure adherence to regulatory requirements with regard to payment processing and new loan set up

Provide excellent customer service and support including verbal and written communication in a professional manner

Perform additional duties as assigned

Qualification

Mortgage SystemData EntryBalancingCustomer ServiceMulti-taskingOrganizational SkillsDetail OrientedVerbal CommunicationWritten CommunicationPositive Attitude

Required

High School education

At least one (1) year Balancing or Data Entry Experience (Teller/Relationship Banker I, accounting clerk, data entry clerk or similar role may be acceptable)

Ability to work independently, successfully prioritize multiple functions and meet deadlines

Possess good written and verbal communication skills

Strong customer service skills and the ability to multi-task

Positive attitude and a customer first focus

Organizational skills

Detail oriented with emphasis on accuracy

Preferred

2 years of college preferred

Knowledge of mortgage documents/processes preferred

Company

Trustmark Bank

Trustmark is a financial services company providing banking and financial solutions through offices in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas.

Founded in 1889

Jackson, Mississippi, USA

1001-5000 employees

https://www.trustmark.com/

H1B Sponsorship

Trustmark Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2021 (1)

2020 (1)