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Spathe Systems · 1 month ago

Education Technology and Instructional Specialist (ETIS)

US-FL-MacDill Air Force

Full-time

Onsite

Mid Level

4+ years exp

Spathe Systems is a rapidly growing SOF-led defense contractor headquartered in Tampa, FL, seeking an Education Technology and Instructional Specialist (ETIS) to support the Joint Special Operations University (JSOU) mission. The ETIS will enhance technology-based teaching and learning, manage digital learning tools, and support course development in various formats to ensure effective and accessible educational solutions.

Information Technology

Diversity & Inclusion

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design and develop courseware—including videos, podcasts, interactive modules, and other digital content—in collaboration with faculty

Translate instructional goals into effective course structures and advise on integrating technology to support learning outcomes

Format and convert course content into compatible formats (e.g., SCORM, HTML, PDF) optimized for both desktop and mobile platforms

Upload, organize, tag, and publish course materials in the JSOU eCampus system; notify course directors upon release

Review and audit course content for accuracy, usability, accessibility, and formatting; conduct link testing and media playback checks

Support course review preparations, including Education Review Boards (ERBs) and Department Review Boards (DRBs)

Coordinate and manage pilot launches; gather feedback, resolve issues, and implement course revisions

Configure course schedules, enrollment settings, and student rosters; assist with registration and resolve access or login issues

Manage user accounts and roles in the eCampus platform, including creation, updates, deactivation, and permissions oversight

Monitor system performance, apply routine software updates and patches, and coordinate backups with IT support

Report and assist in restoring service outages; identify and resolve system and course-related technical issues

Provide Tier 1 support for users experiencing system, access, or functionality issues; escalate unresolved problems as needed

Maintain secure handling of student and faculty data; archive, back up, or remove content as directed

Implement cybersecurity measures; conduct system audits and risk assessments to ensure compliance and data integrity

Track and analyze course engagement and system usage; generate reports and present findings in accessible visual formats

Facilitate communication between faculty, instructional design, IT, and student services, lead planning and onboarding sessions

Deliver faculty training and support professional development in educational technology tools and systems

Collect and analyze user feedback to inform ongoing platforms and support improvements

Research and recommend emerging technologies that align with JSOU’s instructional goals, design and test pilot programs and upgrades

Qualification

Instructional designCourse authoring toolsEducational technologyAdobe Creative CloudMicrosoft OfficeInstructional Systems DesignSharePointStudent Information SystemsUser supportData analysisCybersecurity measuresCommunication skills

Required

Bachelor's degree (BA/BS) in instructional design, educational technology, or a related field OR Four (4) years of experience in instructional design, focusing on content analysis, design, or development

At least 4 + years of experience working with course authoring tools (e.g., Adobe Captivate, Articulate Storyline), Adobe Creative Cloud, and Microsoft Office

Applying the Instructional Systems Design (ISD) model to in-person and distance learning courses

Managing enrollment and attendance records

Using SharePoint and Student Information Management Systems

Supporting military training and education systems

SECRET level clearance is required