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Kansas City Power & Light District · 3 days ago

Host - PBR Big Sky

Kansas City, MO

Part-time

Onsite

Entry Level

1+ years exp

Kansas City Power & Light District is a vibrant venue offering a lively country bar experience. They are seeking a Host who will be responsible for welcoming guests, managing reservations, and ensuring a positive experience for all patrons.

CommunitiesEventsHospitalityRestaurants

Responsibilities

Answers the phones and taking messages/reservations

Maintaining an accurate wait when necessary

Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience

Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction

Communicate effectively with all guests

Communicate problems to management immediately

Coordinate seating arrangements to provide fast and courteous service to guests

Occasional bussing of tables when needed to expedite efficient seating of waiting guests

Anticipate needs of scheduled special parties

Qualification

Customer service experienceFluent EnglishCommunication skillsAttention to detailBasic mathematical skillsReadingWriting abilities

Required

At least one year of experience with customer service and/or hosting

Must speak fluent English, other languages preferred

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company

Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system

Must be able to read, review and understand seating charts

Basic mathematical skills are used frequently

May be required to work nights, weekends, and/or holidays

Strong ability to provide attention to detail

Carrying or lifting items weighing up to 50 pounds

Handling objects (including food and utensils), products, speaking over and operating phones

Standing, bending, stooping, and kneeling

Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility