Pattern Energy · 1 week ago
Service Desk Analyst, Temp - Dynamic Energy
US-PA
Full-time
Hybrid
Entry, Mid Level
2+ years expDynamic Energy is on a mission to bring more distributed renewable energy online across the U.S. They are seeking a Service Desk Analyst who will provide customer service-oriented support, troubleshoot desktop inquiries, and manage software and hardware issues.
EnergyRenewable Energy
Responsibilities
Responding and resolving desktop support inquiries via our ticketing system, email, or phone. (ServiceNow)
Excellent communication skills are a must (face-to-face, written, and telephone)
Good organizational skills, able to handle projects and prioritize tasks as they present themselves
Software Support - troubleshooting, installing, upgrading, and removing applications. (Windows 10, Office365)
Hardware Support - troubleshooting, reimaging, and building client machines
Mobile Device/Tablet - troubleshooting, upgrading and setup assistance
Active Directory Administration - user accounts, security groups
Conduct User IT Orientation to go over resources and services
SharePoint - site creation, administration, and troubleshooting
Unified Communications - Cisco Webex, Call Manager, MS Teams administration and troubleshooting
Qualification
Required
4-year Degree in Information Systems /Computer Science or Associates/Computer Certification
Minimum 2 Year's Service Desk experience, some server administration a plus
Able to work flexible and weekend hours
Able to follow direction, work with the team, and work independently
Understanding of Asset Management systems such as LANDesk or SCCM
Familiarity with Lenovo ThinkPad laptops and Dell OptiPlex desktops
Company
Pattern Energy
Pattern Energy is one of the world’s largest privately-owned developers and operators of wind, solar, transmission, and energy storage projects.
501-1000 employees
H1B Sponsorship
Pattern Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$11.21BKey Investors
APG Asset Management
2024-12-16Post Ipo Secondary
2023-12-27Post Ipo Debt· $11B
2019-11-05Acquired
Leadership Team
Matthew Rhodes
Chief Financial Officer
Recent News
2026-01-03
2025-01-22
2025-01-10
Company data provided by crunchbase