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Hudson Talent Solutions · 1 week ago

Associate Director of Laboratory Services

Richmond, IN

Full-time

Onsite

Lead/Staff, Director/Executive

Hudson Talent Solutions is seeking an Associate Director of Laboratory Services who will assist the Laboratory Director with the overall operation and administration of the clinical laboratory. The role includes responsibilities for personnel management, quality assurance, and ensuring timely and accurate communication and service delivery within the laboratory.

EmploymentProfessional ServicesRecruiting

Culture & Values

Responsibilities

Be available to the laboratory on an as-needed basis to provide supervision via on-site, telephone, or electronic consultation

Assist in developing and implementing departmental goals and objectives with staff input

Interact with customers to ensure timely, accurate communication and service delivery

Keep employees informed of current and future changes

Foster a psychologically safe, supportive, and nonjudgmental work environment

Support and encourage professional growth and development of staff

Promote empowerment and team-building principles

Select appropriate test methodologies for clinical use

Verify test procedures and establish test performance characteristics, including precision and accuracy

Assist with enrollment and participation in HHS-approved proficiency testing programs

Assist with maintaining quality control programs and acceptable analytic performance parameters

Resolve technical problems and ensure appropriate corrective actions

Ensure patient results are not reported until all corrective actions are completed

Identify training needs and ensure ongoing education for testing personnel

Evaluate and document competency of all testing personnel

Monitoring of result recording and reporting

Review of QC, proficiency testing, and maintenance records

Evaluate and document performance of high-complexity testing personnel semiannually in the first year and annually thereafter (or sooner if methodology/instrumentation changes)

Assist the Laboratory Director in developing and implementing quality management principles

Provide administrative oversight of quality control programs

Lead development of formal QA activities across all laboratory services

Ensure continuous quality assessment and improvement

Assist in maintaining accreditation standards (CAP, CLIA ’88, ISBH, DNV), including safety, compliance, and education programs

Develop and recommend operating and capital budgets

Ensure departmental operations remain within budget

Prepare and manage FTE budgets and staffing plans

Maintain accountability for productivity

Assist the Director in using the budget as a planning and control tool

Support development of strategic objectives and innovative programs, including:

Evaluating feasibility of new or expanded procedures

Staying current with medical advances and integrating them into laboratory strategy

Take responsibility for ongoing professional development

Maintain professional competence through continuous learning

Perform duties in compliance with applicable laws, regulations, and technical standards

Prepare clear, complete reports and recommendations based on sound analysis

Complete a minimum of six (6) hours of continuing education annually

Qualification

Laboratory managementQuality assuranceTest methodology selectionBudget managementAccreditation standardsTeam buildingProfessional developmentCommunication skills

Required

Assists the Laboratory Director with the overall operation and administration of the clinical laboratory

Responsible for personnel management, equipment, safety, laboratory policies, quality assurance, all testing (including proficiency testing), and test reporting

Provides leadership to all direct-report managers

Collaborates formally and informally with medical personnel, pathologists, section supervisors, and other hospital and laboratory staff

Demonstrates a strong commitment to the organization's behavioral standards and serves as a role model

Upholds the Mission, Vision, and Values

Practices key service behaviors that support outstanding customer and employee experiences

Adheres to confidentiality policies related to patients, families, visitors, staff, physicians, and customers

Maintains a professional appearance and demeanor

Completes all required hospital education and employee health requirements on time

Performs all work safely and follows organizational safety requirements

Available to the laboratory on an as-needed basis to provide supervision via on-site, telephone, or electronic consultation

Assists in developing and implementing departmental goals and objectives with staff input

Interacts with customers to ensure timely, accurate communication and service delivery

Keeps employees informed of current and future changes

Fosters a psychologically safe, supportive, and nonjudgmental work environment

Supports and encourages professional growth and development of staff

Promotes empowerment and team-building principles

Selects appropriate test methodologies for clinical use

Verifies test procedures and establishes test performance characteristics, including precision and accuracy

Assists with enrollment and participation in HHS-approved proficiency testing programs

Assists with maintaining quality control programs and acceptable analytic performance parameters

Resolves technical problems and ensures appropriate corrective actions

Ensures patient results are not reported until all corrective actions are completed

Identifies training needs and ensures ongoing education for testing personnel

Evaluates and documents competency of all testing personnel

Monitors result recording and reporting

Reviews QC, proficiency testing, and maintenance records

Evaluates and documents performance of high-complexity testing personnel semiannually in the first year and annually thereafter (or sooner if methodology/instrumentation changes)

Assists the Laboratory Director in developing and implementing quality management principles

Provides administrative oversight of quality control programs

Leads development of formal QA activities across all laboratory services

Ensures continuous quality assessment and improvement

Assists in maintaining accreditation standards (CAP, CLIA '88, ISBH, DNV), including safety, compliance, and education programs

Develops and recommends operating and capital budgets

Ensures departmental operations remain within budget

Prepares and manages FTE budgets and staffing plans

Maintains accountability for productivity

Assists the Director in using the budget as a planning and control tool

Supports development of strategic objectives and innovative programs, including evaluating feasibility of new or expanded procedures

Stays current with medical advances and integrates them into laboratory strategy