GSOC Operator - Swing Shift jobs in United States
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Allied Universal · 3 weeks ago

GSOC Operator - Swing Shift

Allied Universal® is North America’s leading security and facility services company, offering rewarding careers. As a GSOC Operator - Swing Shift in Milpitas, CA, you will monitor and communicate throughout a dynamic logistics and distribution location, ensuring safety and providing excellent customer service.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Provide customer service by carrying out security-related procedures and site-specific policies, and respond to emergency situations as needed
Monitor and coordinate communication between various teams and personnel within the logistics and distribution location
Respond to incidents and critical situations in a calm, problem-solving manner, dispatching assistance as appropriate
Maintain detailed records of all calls, incidents, and dispatch activities in accordance with site protocols
Conduct regular and random patrols around the business and perimeter to help to deter unauthorized activity and identify potential concerns
Operate communication equipment to receive and relay information efficiently
Support Allied Universal and client staff by providing timely information and updates on incidents or operational needs
Follow post orders and instructions to maintain the security-related integrity of the location

Qualification

Security-related experienceCPR certificationFirst Aid certificationCustomer service experienceComputer proficiency

Required

At least 1 year of security-related experience is required
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only

Preferred

CPR and First Aid certification is preferred
Comfortable using a computer or tablet is preferred
Customer service experience is preferred

Benefits

Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase