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Beth Israel Lahey Health · 1 day ago

Administrative Associate, L&D - 24 hours, night shift

Winchester, MA

Part-time

Onsite

Entry Level

$19.50/hr - $26.24/hr

1+ years exp

Beth Israel Lahey Health is a growing healthcare organization that provides comprehensive health care services in the northwest suburban Boston area. The Administrative Associate role involves providing administrative support to the patient care team, managing communication, and ensuring efficient unit operations to enhance patient care.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

H1B Sponsor Likely

Responsibilities

Provides the administrative support for the unit and staff so the patient care team can concentrate on providing superior patient care

Answers the phone for the unit, answering questions, directing calls to other team members and /or taking messages and expediently passing on information

Greets patients, visitors, volunteers, clergy and interdisciplinary staff members. Answers questions, signs forms and/or directs the individual or question as appropriate to ensure efficient unit flow and patient/family member satisfaction

Processes physician and other orders utilizing the electronic medical record and manual orders. Monitors orders throughout shift and notifies nursing staff promptly of stat and other pertinent issues. Questions unclear orders and seeks clarification from the nursing and medical staff

Receives admittance information. Communicates expediently to the nursing staff to start the patient placement process and ensures the room is available for the patient. Assembles a medical chart for the patient

Maintains accurate and complete medical charts for the patients, including the forms necessary for daily use. Copies and faxes paperwork as necessary to expedite the patient care process among the hospital departments and outside sources if appropriate

Pages and contacts physicians for consults. Schedules tests and other diagnostic services with other hospital departments and off-site providers. Arranges ambulances and transport services. Follows through on orders for medical equipment and other non-medication needs

Prepares the patient record for discharge. Reviews the medical record and advises the nursing staff if forms are needed prior to discharge. Disassembles medical chart according to Health Information Management Department standards

Completes administrative/secretarial tasks in support of the nurse manager and the department, which may include but is not limited to data entry, simple letter typing, simple spreadsheet creation, other typing needs, minute taking, and sorting and triaging mail

Files. Ensures the unit has an adequate supply of various required forms

Maintaining an adequate inventory of non-medical supplies for the unit. Oversees the office equipment and addresses equipment problems timely to maximize the unit’s efficiency

Qualification

Basic computer knowledgeCustomer service skillsMedical terminologyCommunication skills

Required

High School Diploma or equivalent

Basic computer knowledge

Excellent communication and customer service skills

For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team

Preferred

At least one year of previous work experience in an administrative support role

Knowledge of basic medical terminology

Company

Beth Israel Lahey Health

Glassdoor3.5

Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.

Founded in 2019

Cambridge, Massachusetts, USA

10001+ employees

https://www.bilh.org

H1B Sponsorship

Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)