TeamLogic IT ยท 5 days ago
Level I Technician
Denver, CO
Full-time
Hybrid
Entry Level
2+ years expTeamLogic IT is a company focused on providing IT solutions, and they are seeking an IT Technician to ensure system operation and functionality for end users. The role involves responding to support requests, maintaining hardware and software, and fostering good relationships with colleagues across departments.
Information ServicesInformation Technology
Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues
Prioritize incidents and service requests according to defined processes to meet defined SLAs
Use remote tools and diagnostic utilities to aid in resolving support requests
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined
Installing and configuring hardware and software components throughout various network infrastructure devices
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Establishing good relationships with all departments and colleagues
Ensuring company safety and security standards are met
Qualification
Required
College diploma or university degree in the field of Computer Science and/or 2 years equivalent work experience
Exceptional written and oral communication skills
Experience with desktop operating systems including Windows 7, Windows 10, Windows 11, and Mac OS
Valid Driver License and ability to drive to customer locations when required
Preferred
Experience with server operating systems including Server 2008, Server 2012, Server 2016, and Server 2022 is a plus
Active Directory knowledge a plus
MSP Experience preferred
NinjaOne RMM and Autotask PSA Experience preferred
Benefits
401(k) matching
Company parties
Competitive salary
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
People First Culture
Company
TeamLogic IT
TeamLogic IT provides IT service, support, project consultation and account management for businesses.
1001-5000 employees
H1B Sponsorship
TeamLogic IT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Charu Mungale
CEO
David Hardy
Chief Executive Officer
Recent News
Company data provided by crunchbase