Walgreens · 3 weeks ago
Pharmacy Manager Local Specialty
3826 CEDAR SPRINGS RD,DALLAS,TX,75219-04136-15318-S
Full-time
Onsite
Mid, Senior Level
$130K/yr - $191K/yr
1+ years expWalgreens is a leading pharmacy company, and they are seeking a Pharmacy Manager for their Local Specialty department. The role involves managing pharmacy operations, ensuring customer satisfaction, overseeing staff performance, and maintaining compliance with regulations while driving business growth.
Consumer GoodsHealth CarePharmaceuticalRetail
Responsibilities
Ensures department personnel provide hospitable service and information; and are courteous, friendly, and efficient
Responds to customer inquiries and complaints, maintains and improves overall image of pharmacy department
Manages the operation of the pharmacy department
Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems
Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program
Assures accurate and timely reporting of inventory for limited distribution drugs (LDD) when required (daily, weekly, monthly)
Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports
Recommends and implements asset protection controls and procedures to identify and minimize profit loss
Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws
Controls the store's safe and 'bank,' including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management
Assures proper operation and maintenance of pharmacy department systems and equipment
Maintains awareness of third party pharmacy business opportunities, and assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections. Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis
Manages and controls Prescription Department inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources
Coordinates and organizes pharmacy department daily schedule of activities
Manages pharmacy staffing by planning for and scheduling appropriate pharmacy hours in adherence with budgeting guidelines
Prepares, submits, and files various reports and records required by the Company and various government agencies
Works with the Registered Manager, Local Specialty Pharmacy to solicit third party prescription business and pursue opportunities to grow Walgreens’ Specialty businesses at the site
Responsible for assisting the RMGO by collaborating with internal strategic account management to deepen the relationship with the health system for overall growth of business at the site and within Walgreens
Implements department organization structure through proper hiring and placement, transferring of personnel, scheduling of work, assignment of responsibility, delegation of authority, promotion of personnel, layoffs, recalls, or effectively recommending the same
Maintains and improves performance of department through the building of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate, and uses Constructive Discipline policies of Company to discipline, suspend, terminate, or effectively recommend the same
Utilizes Constructive Discipline policy to ensure compliance with state and federal laws by pharmacy department personnel
Assures EEO compliance through equity, consistency, and fairness; prevents workplace harassment; upholds the Open Door policy assuring no retaliation; communicates openly and honestly to employees at all times
Recommends allocation of pharmacy hours and support personnel; directs and attains payroll budget and controls use of overtime
Supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith
Develops department employees through orientation, training, establishment of objectives, and communication of rules
Audits own performance and recommends own objectives and standards of performance
Maintains an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into own practices
Maintains and develops good working relationships with physicians and other health professionals. Works collaboratively, along with the Registered Manager, Local Specialty Pharmacy, with internal specialty sales account managers as well as strategic account managers of health systems to deepen relationships to drive growth of the business
Recommends, plans, and administers community and professional relations programs
Informs appropriate personnel of department’s plans, programs, and operations that affect their areas, and encourages feedback from all employees to increase productivity
Qualification
Required
BS in Pharmacy or Pharm D Degree from an accredited educational institute
Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines
At least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws
Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.)
Preferred
Supervisory experience planning, organizing, and directing the work of pharmacy staff, preferably at a local specialty pharmacy
Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Achieving Expectations for the earliest review period
At least 6 months pharmacy experience with Walgreen Co
Company
Walgreens
Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-07-23Grant· $25M
Leadership Team
Bala Visalatha
Chief Experience and Growth Officer
Barry Hanen
Director, Payments and Card Services
Recent News
Digital Commerce 360
2026-01-07
Business News
2025-11-25
Company data provided by crunchbase