Tri-Lift Industries, Inc. · 3 days ago
Forklift Service Technician
Midland, NC
Full-time
Onsite
Entry Level
$58K/yr - $68K/yr
1+ years expTri-Lift Industries, Inc. is a company dedicated to customer satisfaction in the material handling equipment sector. They are seeking a Forklift Service Technician to troubleshoot and repair equipment, perform maintenance, and ensure positive customer relations while adhering to safety procedures.
AutomotiveRentalTraining
Responsibilities
Promote an atmosphere of good will and accountability between the company and the customer. Act in a professional manner and provide a superior level of customer service
Maintain a clean, hazard free and safe work area including your company vehicle if assigned and customer facilities
Adhere to all OSHA, company and customer safety procedures
Maintain positive customer relations through professional interactions with customers
Follow all company operating and process procedures
Attend formal training as scheduled and directed by your supervisor
Expertly analyze and diagnose customer equipment problems and breakdowns. Recommend the correct service and repair actions to resolve equipment performance problems
Make appropriate equipment repairs in accordance with manufacturer guidelines
Efficiently perform scheduled equipment maintenance per customer contract
Accurately and neatly document each service call, providing the necessary paperwork
Responsible to ensure timely reporting paper flow as required by the company
Maintain serviceability and accountability of all company equipment
Maintain the company service van in a clean, orderly and hazard free manner
When using a company vehicle, you are responsible for the safe operation of the vehicle and to follow all traffic laws. Company vehicles are to be used for company business only
Any traffic violations, citations, fines, related to driver’s actions are the responsibility of the employee to pay as ordered when operating a company vehicle or personal vehicle on company business
Our insurance carrier conducts annual driver record screening. You must meet the qualifications and be insurable by our insurance carrier to operate a company vehicle or a private vehicle while conducting company business
Secure and maintain service and parts inventory in the company vehicle
Provide well maintained personal tools required to effectively perform equipment service duties
Cooperatively performs additional duties when assigned by management
Communicate with the dispatcher as required to maintain efficient and productive activity
Become familiar with company posted SDS sheets and utilize as needed
If assigned a company vehicle you are responsible for the safe operation of the vehicle and to follow all traffic laws
Responsible for reporting immediately any customer complaints and assisting to resolve an issue to ensure customer satisfaction
Responsible for reporting unusual or extraordinary circumstances regarding customer usage of equipment, of employee behavior or activities directly to the Service Manager
Responsible for maintaining the required uniform and insuring a professional appearance and attitude at all times
Qualification
Required
High school diploma or equivalent with one to three years of mechanical, electrical and hydraulic experience
Effectively communicate with customers, co-workers and management
Can safely operate hand tools, power tools, lifts, hoists, hydraulic jacks and overhead cranes
Has the ability to understand necessary service and training manuals and schematics
Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds
Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pulling, walking and lifting
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
The employee frequently is required to walk and climb or balance
The employee is frequently required to sit; stoop, kneel, crouch, or crawl; and taste or smell
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Work is performed in a maintenance environment with potential equipment movement hazards as well as exposure to chemicals and solvents that require knowledge of proper safety procedures
Work is performed at customer locations, including manufacturing, warehouses, cold storage facilities and other 'difficult' or outdoor environments
The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock
The noise level in the work environment is usually moderate
Company
Tri-Lift Industries, Inc.
Since 1968 Tri-Lift has been serving the North Carolina, South Carolina and Virginia markets with the Material Handling Industry's top brands and best service available.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase