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Camco · 1 day ago

Customer Service Representative

Greensboro - Greensboro, NC 27409

Full-time

Onsite

Mid Level

3+ years exp

Camco Manufacturing, a leader in the outdoor recreation market, is seeking a Customer Service Representative to ensure customer satisfaction through order management and support. The role involves processing orders, handling returns, and providing internal support, requiring strong communication skills and attention to detail.

Consumer GoodsManufacturingReal Estate

H1B Sponsor Likely

Responsibilities

Accurately process customer orders via phone, email, fax, or EDI

Ensure correct product selection, pricing, and shipping methods

Maintain and update customer databases and portals

Handle returns, credit memos, and account analysis

Provide inside support to the outside sales team

Resolve customer issues via phone, email, or in person

Monitor open orders to ensure timely delivery and compliance with customer specifications

Demonstrate agility and adaptability. Cross-trained in other CS functions to support team flexibility, ensure coverage, and serve as a backup when needed

Assist with onboarding new customers and maintaining relationships

Qualification

Customer service experienceOrder fulfillmentAccount managementMicrosoft OfficeMultitaskingCommunication skillsNegotiation skillsAttention to detailAdaptability

Required

High school diploma or GED required; associate degree preferred

Minimum 3 years of customer service experience

Proficiency in Microsoft Office (Excel, Word, PowerPoint, Access)

Strong communication and negotiation skills

Experience with order fulfillment and account management

Ability to multitask and prioritize in a dynamic environment

Preferred

Associate degree preferred

Benefits

401k with company match

Participation in company health (medical, dental) insurance plans. Supplemental insurance offered

Promote work/life balance including paid time off and paid holidays

Company

Camco

Camco leads the future of RV living with innovative and advanced technology, engineering solutions for simpler, safer, and more enjoyable outdoor living.

Founded in 1966

Greensboro, North Carolina, USA

1001-5000 employees

http://camco.net

H1B Sponsorship

Camco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2020 (1)