CADRE ยท 2 weeks ago
Systems Administrator - Active Security Clearance
Reston,VA,US
Full-time
Onsite
Senior Level
6+ years expCADRE is relied upon for delivering superior insight and leadership to solve the nation's most critical national security challenges in the most demanding environments. The Systems Administrator provides in-depth support and problem resolution for IT products and access administration, while interacting with users to troubleshoot and resolve various technical issues. This role requires coordination with service providers and customers to ensure timely resolution of IT requests and adherence to security standards.
Management Consulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for providing timely and dependable desktop and access administration support as well as problem resolution within the team
Interact with customers on-site in response to IT requests and problem resolution
Resolve technical issues relating to multiple operating environments and various hardware issues (repair, reconfiguration, installation); and issues with both the standard suite of software products Microsoft Office suite, Lotus Notes, Skype, and other project-specific applications and configurations
Work closely with customers' IT needs and/or problems to ensure they are diagnosed and resolved in a timely fashion, while ensuring appropriate security standards and procedures are employed
Coordinate projects with appropriate service providers and customers, identify/resolve project issues, and keep customers/project team members informed of projects' statuses
Provide access administration services (i.e., provide customers access to project-specific applications, databases and shared files; process Enterprise Access Request and Reporting System requests; verify accesses; obtain approvals, and serve as a liaison between users and other support offices to resolve/fulfill IT and access administration problems/requirements)
Perform the physical setup and configuration of desktop hardware and software as needed
Perform other duties as assigned at the discretion of Project Management
Qualification
Required
Ability to obtain and maintain a TS/SCI with poly
Bachelor's degree preferred, in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill
Minimum of six (6) years of experience specific to the skill
Thorough knowledge of Windows based PCs and common peripherals
Thorough knowledge of the standard application suites, (e.g. Microsoft Office, Lotus Notes, Skype, etc.)
Ability to identify and resolve technical problems
Excellent interpersonal and customer service skills
Experience with SIP and PBX technology
Considerable knowledge of standard desktop hardware and software
Ability to successfully plan, coordinate, track, and execute multiple tasks with competing priorities
Knowledge of information security technologies and security guidelines
Strong troubleshooting skills
Ability to explain rules, procedures and technical information clearly and accurately, both verbally and in writing
Ability to work independently and in a team environment with minimum supervision
Demonstrated ability to follow-through on assigned tasks
Ability to execute multiple tasks in an independent manner
Knowledge of server administration, maintenance, and user account management
Willingness to get hands dirty, move equipment and capable of lifting 20 lbs
Preferred
Active TS/SCI with poly with most recent BI/Poly dates within the last five year
Company
CADRE
Aerospace & Defense GOVCON relied upon to deliver superior insight and leadership to solve our nation's greatest challenges in the toughest environments.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase