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Lifeline Community Services · 2 months ago

Program Manager, CalAIM Youth Development

707 Oceanside Boulevard, Oceanside, CA, USA

Full-time

Onsite

Mid, Senior Level

$38.32/hr - $42.15/hr

Lifeline Community Services is a premier nonprofit organization in San Diego County, dedicated to empowering individuals and families to achieve self-reliance and long-term stability. The Program Manager is responsible for overseeing the Enhanced Care Management Team and managing the daily operations of the CalAIM and CinA programs, providing leadership to staff, and ensuring high-quality services are delivered to clients.

CharityHealth CareNon ProfitSocial AssistanceSocial Impact

Responsibilities

Assures that the program consistently provides high quality, trauma informed, professional services. Assures timely, accurate and appropriate documentation

Provides administrative daily/weekly supervision to program staff

Assists with the recruitment, hiring, training and scheduling of program staff

Monitors staff productivity and provides constructive feedback and coaching

Prepares and conducts staff performance reviews annually or as needed and ensures adherence to agency policies and procedures including disciplinary protocols if the need arises

Engages in component and program development, implementation, and evaluation

Sets parameters for documentation requirements

Responsible for the onboarding of new staff, training and compliance of HIPPA laws

Facilitates weekly or bi-weekly Multi-disciplinary Team Meetings and provides individual supervision to staff on a consistent basis

Provides (as needed) direct services, presentations and counseling/assessment/case management services to program clients

Conducts weekly review/audits of Managed Care Plans' referred/enrolled members and signs off on them as required

Supervises outside activities of staff, including the facilitation of groups, field trips, literacy, mentoring and outreach, and coordinates center-based activities

Maintains statistics and meets reporting requirements for CinA, and CalAIM programs on the specified database, including program-specific ETO database

Assures accurate completion and submission of all contract narrative and statistical progress reports as required

Under the direction of the Program Director, coordinates or provides substance abuse and mental health services training, and other related staff development activities

Works closely with the fiscal department to ensure accurate and timely submission of all staff Absence Request forms, Mileage Sheets, Timesheets and any other contract/budget requirements

Develops, supervises and maintains systems and procedures that encourage and support a multi-disciplinary wraparound service model which ensures timely and appropriate critical core services for youth, adults and families, including information and outreach to the community, assessment referral and follow up, case coordination and management, home visiting, rapid response to crisis, drug and alcohol counseling and gender-specific services for females

Oversees and operates within program budgets and monitors the use of wraparound fund accounts

Provides Quality Assurance including file reviews, and oversight of documentation of assessment and intake, case management and progress notes, case planning and goal setting, completion of all necessary documents

Participates in and facilitates agency and component meetings

Stays informed of and disseminates to staff information related to the Enhanced Care Management Field

Resolves programmatic issues as identified by staff

Attend required meetings and training as appropriate

Participates in other duties as assigned

Qualification

Licensed LMFTLicensed LCSWClinical judgmentCase managementBilingual SpanishCultural competencyInterpersonal sensitivityAt-risk youthLeadership skillsCommunication skills