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Fitness Formula Clubs (FFC) · 1 week ago

Front Desk Attendant

Chicago, IL

Part-time

Onsite

New Grad, Entry Level

$16.60/hr - $16.60/hr

Fitness Formula Clubs (FFC) is dedicated to enhancing the lives of their members and guests through health and well-being. They are seeking a Front Desk Attendant to provide high-quality customer service, create a welcoming environment, and support the Membership Department.

FitnessHealth Care

Responsibilities

Greet members by name and create a great first impression of the club

Check-in members and guests to the club

Act as liaison between current and prospective members and Membership Department

Answer incoming calls professionally

Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed

Perform opening and closing functions regarding the front desk

Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift

Attend all required department and club staff meetings

Provide a clean, safe and healthy environment for members, guests, and co-workers

Qualification

Customer serviceCommunication skillsCoachableTeamworkReliability

Required

Outgoing personality

Reliable

Coachable

High-quality customer service skills

Ability to provide an inviting, clean, and safe environment

Ability to greet members by name

Ability to check-in members and guests

Ability to act as liaison between current and prospective members and Membership Department

Professional phone etiquette

Ability to field member questions, concerns, and complaints

Ability to perform opening and closing functions regarding the front desk

Ability to take payment and ensure cash drawer is balanced

Willingness to attend all required department and club staff meetings

Ability to provide a clean, safe, and healthy environment for members, guests, and co-workers

Availability for required shifts: Thursdays 2pm-10:15p

Benefits

Dental insurance

Employee discounts

Training & development

Vision insurance

Wellness resources

Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois

401K: Company match

Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).

Continued Education: Access to FFC University courses and discounted certifications.

Club Membership: Complimentary access to all FFC locations.

Discounts: 25% off Spa, Retail, and Fitness classes.

Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.

Inclusive Culture: A welcoming and diverse team environment.

Company

Fitness Formula Clubs (FFC)

Fitness Formula Clubs was established in 1984 by Founder and CEO Gale Landers and operates 10 upscale, mid and large size multi-use health, sports, fitness and spa centers throughout the Chicagoland area.

Founded in 1984