AmTrust Financial Services, Inc. · 3 weeks ago
Manager, General Liability Claims
United States
Full-time
Remote
Senior Level, Lead/Staff
$100K/yr - $130K/yr
10+ years expAmTrust Financial Services, Inc. is a company that prides itself on fostering a culture of collaboration and professional growth. They are currently seeking an experienced Claims Manager for Commercial General Liability to lead a team of Claim Professionals and contribute to strategic initiatives within their claims operations.
FinanceFinancial ServicesInsurance
Responsibilities
Maintain proactive oversight of claims to ensure that appropriate strategies are in place and reserves accurately reflect the most probable outcome of the claim
Provide technical coaching in the analysis, negotiation, and strategic resolution of claims
Mentor and develop team members to further their skills and knowledge
Organize team workload, assign projects, and manage resources and results
Positively influence the team by coaching and guiding staff through changes in the organization and industry
Perform all management-related functions, including performance management, career development and training
Establish and maintain quality controls to ensure work meets or exceeds standards
Conduct regular audits of claim files to ensure compliance with claim handling practices
Document findings, communicate feedback to team members, and provide additional training as needed
Approve reserves and payments within designated authority limits and submit recommendations for those exceeding Manager authority
Ensure claim handling aligns with policies, procedures, and departmental guidelines
Maintain accurate claim records and documentation
Assist leadership with special projects requiring advanced claims expertise
Identify opportunities for process improvement and efficiency within workflows
Qualification
Required
In-depth knowledge of insurance laws, coverage principles, and industry practices
Strong contractual analysis skills to include the analysis of insurance contracts for coverage determinations and other contracts for risk transfer obligations/opportunities
Skillful negotiator
Strong analytical, leadership, and interpersonal skills
Strong communication and problem-solving skills to meet challenges with a high degree of ownership and delivery
Ability to manage a diverse group of claims professionals located in multiple offices
Ability to mentor, train, and be a leader within the organization
Ability to plan, organize, delegate, and develop direct reports
Ability to work independently and manage multiple priorities effectively
Proficiency with business technology and claims systems
Embraces changes; invites feedback related to performance and deals constructively with criticism
Bachelor's degree or equivalent experience (10+ years handling commercial general liability claims)
Minimum of five (5) years of Commercial General Liability claims experience
Valid adjuster's license in multiple jurisdictions or ability to obtain as required
Benefits
Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off
Company
AmTrust Financial Services, Inc.
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.
5001-10000 employees
H1B Sponsorship
AmTrust Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (3)
2022 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-11-13IPO
Leadership Team
D
Daniel Pacicco
Executive Vice President, Chief Financial Officer
Carl Canales
Executive Vice President - North American Field Operations
Recent News
2025-11-07
2025-11-05
Company data provided by crunchbase