Concord Hospitality Enterprises · 1 week ago
Front Desk Clerk-BRAND NEW OPENING HOTEL-Chattanooga, TN
Chattanooga, TN
Full-time
Onsite
New Grad, Entry LevelConcord Hospitality Enterprises is opening The Waymark, a Hilton Tapestry Collection hotel in downtown Chattanooga. They are looking for warm, engaging professionals to serve as Front Desk Agents, providing exceptional hospitality and managing guest experiences.
HospitalityTourism
Responsibilities
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively manage guest concerns timely and satisfactorily
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be an excellent communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Qualification
Required
Warm, engaging professionals who are passionate about delivering an unforgettable guest experience
Ability to assist guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively manage guest concerns timely and satisfactorily
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Knowledgeable of the hotel brand and various programs (travel programs, special offers)
Excellent communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Full knowledge of hotel safety and emergency procedures
Benefits
Competitive wages
Comprehensive benefit package, which includes medical/dental/vision plans
Life insurance
ST/LT disability options
401K options
Tuition Assistance
Discounted room rates at Concord managed hotels
Training & Development
Career advancement opportunities
Company
Concord Hospitality Enterprises
Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
Founded in 1985
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$16.73M2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
2014-11-10Series Unknown· $7.62M
Leadership Team
Brian Cornell
Chief Information Officer
Recent News
2025-10-01
2025-09-17
The Morning Call
2025-07-15
Company data provided by crunchbase