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City of Marysville, WA · 1 week ago

Permit Technician

Marysville, WA

Contract

Onsite

Entry Level

2+ years exp

The City of Marysville is a local government agency seeking a Permit Technician to support the Community Development department. The role involves assisting customers with the permitting process, processing applications, and maintaining accurate records within the permit tracking system.

GovernmentResidentialSocial AssistanceTransportation

Responsibilities

Accepts permit applications and license applications, checks for accuracy and completeness, calculates and collects fees, issues receipt, enters application into permit tracking system, and routes to appropriate review staff

Accounts for daily fee intake and submits reports to financial staff

Prepares mailings and public notifications for public meetings and hearings

Drafts routine correspondence and notices to customers

Creates, organizes and maintains all project files; assigns document number to files and identifies additional information required to proceed with the plan review process; enters information into computer

Coordinates the permit tracking process; ensures that permit tracking is started and all relevant application information is accurately entered into computer; reviews and updates computer information as needed. Coordinates the permit tracking system for inspections of public and private improvements, schedules inspections, releases financial guarantees as improvements are inspected and accepted, coordinates the building inspection and certificate of occupancy process

Responds to technical information requests and inquiries from the public regarding planning, building and engineering requirements, regulations and restrictions within established limits

Directs the public to appropriate City codes, regulation manuals, information sheets as well as permit and license applications or as necessary, to other City staff for more specific technical information

Responds to procedural questions and status requests from applicants and the public regarding permits and licenses at the service counter, by telephone, or email

Resolves discrepancies and complaints related to permit applications and plan reviews as well as license applications as necessary

Performs census taking for annexations and site postings for development applications

Assists in establishing efficient and effective procedures for permit processing; assists in performing research on trends in permitting procedures and makes recommendations on upgrades to current systems and procedures

Creates and maintains a variety of logs and other tracking tools

Prepares and creates graphs, tables and other illustrative materials; designs reports; handles the reproduction of reports and other materials

Performs a variety of clerical duties including word processing, filing, scheduling, supply ordering, map organization and booking meeting spaces

Assists with public records requests as assigned

Relieves front counter clerical and office support personnel as needed

Qualification

Permit tracking systemCustomer serviceWashington State Driver’s LicenseInternational Code Council CertificationAdministrative supportData entryPublic records requestsClerical duties

Required

A combination of the experience, education, and training listed below which provides an equivalent background to perform the work of this position

Two years of experience providing customer service through a variety of means

One year of experience working for a local government agency providing customer service and/or performing technical duties related to the essential duties and responsibilities of this position

High school diploma or GED

Must possess, or have the ability to possess within one month of hire date, a Washington State Driver's License

Preferred

One year experience as a Permit Coordinator or Permit Technician

Bachelor's degree in urban planning, public administration, construction management, environmental science, civil engineering or a related field preferred

International Code Council (ICC) Permit Technician Certification preferred