The Dignify Solutions, LLC · 1 month ago
SAP OTC Business Analyst || Atlanta & CA
Georgia, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expThe Dignify Solutions, LLC is seeking an OTC Business Analyst to report to the Director of SAP. This role involves defining, designing, implementing, training, and providing ongoing support for SAP solutions, while coordinating cross-functional projects and optimizing operating costs to enhance customer service.
Bookkeeping and PayrollHuman ResourcesRecruitingStaffing AgencyTraining
Responsibilities
Understand key business needs and provide solutions with compelling value propositions that align with SAP capabilities
Deliver innovative business consulting, business process design, systems integration and application design
Coordinate with internal and external resources to complete detailed design proposed solutions
Lead the development and documentation of the technical requirements and Application Design
Assist with developing the roadmap that integrates solutions across various businesses
Lead the identification and resolution of gaps and inconsistencies
Accountable for successful execution, as the solution is implemented and the solution transitions to regular operations. Accountable from startup phase until successful hand off to operations is completed
Provide guidance to the team through problem definition, issue identification and work plan development using problem solving principles and experience
Coach and mentor other team members and conduct knowledge sharing activities
Responsible for planning an approach for defining, documenting, categorizing, and packaging requirements for projects and initiatives
Liaise with business management, IT management, vendors and partners in project related matters as well as lead discussion on strategic direction and best fit alternatives or to align IT plans with Business strategic plans
Conduct meetings and data discovery sessions
Provide subject matter expertise for internal & external auditors, programmers, consultants, vendors and business analysts
Provide direction through leadership and decision making to team members/management in matters related to system products, design development strategy, estimates, options, alternative approaches, impacts of decisions, procedures, costs benefit analysis, cost effective solutions and critical paths for projects
Keep abreast of current trends, practices and technological developments related to the SAP OTC and related solutions
Interacting with internal teams to solicit system-level technical requirements and resolve technical issues
Advanced knowledge and ability to configure and support SAP OTC applications through use of SDLC practices and troubleshooting
Advanced ability to research and analyze current and new technologies to make recommendations that meet the changing needs of our business, assist in the development of business requirement documents templates, test scripts / test scenarios, business processes and procedures, work instructions, and other detailed user related and documentation to support standard configuration
Identify and drive opportunities for business process improvements and redesign either in existing systems or by adopting new functionalities available in other systems, while demonstrating project and program management leadership
Ensures adherence to established change management processes
Availability to participate in on-call and after-hour support
Qualification
Required
Bachelor's degree in Operations Management and or Supply Chain Management, Management Information Systems, Engineering, Mathematics, Business Administration or other related discipline
Strong understanding of current technology trends, overseeing the implementation of systems, technology and controls to improve efficiency and evaluate, identify and selection of new technologies
Proven expertise in architecting and implementing SAP solutions, especially in the SAP OTC space
Effective communication skills to interact with various internal and external contacts to problem solve, analyze, and improve upon systems
Exceptional prioritization skills and ability to work under pressure while maintaining a high degree of integrity
Technical experience supporting SAP OTC (SD, CRM)
Demonstrated accuracy with reports and projects, analytical aptitude and strong attention to detail
Detail-oriented with strong analytical skills, innovative and self-motivated with a drive for continuous improvement
Ability to communicate effectively with all levels of staff to exchange information, ideas, and answer inquiries
Ability to work well with diverse groups of people with a clear vision of client and business needs
Ability to participate on multi-disciplinary work teams to achieve successful execution of complex implementation projects
10+ years' Technical experience implementing /supporting SAP-OTC solutions in diverse environments
Good understanding of SAP problem solving approach (logs, dumps, OSS notes, etc.)
Has performed data migration activities (e.g. LSMW for inventory loads)
Integration experience with 3rd party systems using HTML, EDI, Webservices etc
Good understanding of test strategies, test planning and test methodologies
Advance knowledge of Microsoft Office products (Outlook, Word, Excel, Power Point and Visio)
Preferred
Knowledge of third-party Bar Code systems (e.g. Loftware, Bar Tender)
Certified in one or more module of SAP
Certified Business Analyst Professional (CBAP) Certification
Certified Supply Chain Professional (CSCP)
Certified in Production and Inventory Management (CPIM)
Experience with automated testing tools and BPM tools
Proficiency with flowcharting and other workflow modeling tools
Project Management experience
Experience in SAP PP, MM, WM
Company
The Dignify Solutions, LLC
The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains).
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase