The Dignify Solutions, LLC · 1 month ago
END USER COMPUTING ENGINEER
Purchase, NY
Full-time
Hybrid
Mid Level
4+ years expThe Dignify Solutions, LLC is seeking an End User Computing Engineer to provide technical leadership and support in desktop engineering functions. The role involves managing physical workstations, virtual environments, and implementing new technologies to support a BYOD model within the company.
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Responsibilities
Planning, initiation and execution of complex End User Computing projects including a rolling cycle of Windows 10 upgrades
Implementation and management of VDI in the cloud using Citrix and Windows Virtual Desktop
Engineer packages and deployments of system image and end user device software via SCCM
Perform product analysis, quality assurance, troubleshooting and support
Function as a resource on projects including new hardware images, Windows and Office upgrades and other projects involving updates to software on end user devices
Coordinate with multiple teams and departments to implement, maintain, support and enhance the end user device experience and work with Infrastructure team to ensure a common user experience between end user devices, VDI and Citrix
Manage and administer business critical systems, such as System Center Configuration Manager, Active Directory environments
Implement and support of Microsoft Intune MDM technology
Assist in the end user experience with Office 365
Research complex technical problems and identify, implement and communicate technical fixes
Automate tasks by scripting (PowerShell, VBScript, batch)
Create new and maintain existing support documentation
Maintain high standards in quality in the delivery of End User Computing services
Must be able to work independently on assignments and able to be available remotely on off business hours for emergencies and/or testing
Qualification
Required
P&C Background is Mandatory - (Property and Casualty Insurance)
Duration: 6-12+ Months
Location: For all the roles: Purchase, NY; NYC; Florham Park, NJ; Conshohocken, PA; Charlotte, NC
This is onsite role, candidate needs to be onsite followed by initial 1 month remote. Need LOCAL CANDIDATES
An individual to provide technical leadership, hands-on implementation and on-going day to day support across the End User Computing and Desktop Engineering functions including management of the physical workstations and the virtual environments (Windows Virtual Desktop and Citrix)
Responsible for developing, maintaining, supporting, and optimizing key functional areas and new implementations including technologies such as next generation Virtual Desktop and Mobile Device Management (e.g. Intune)
Planning, initiation and execution of complex End User Computing projects including a rolling cycle of Windows 10 upgrades
Implementation and management of VDI in the cloud using Citrix and Windows Virtual Desktop
Engineer packages and deployments of system image and end user device software via SCCM
Perform product analysis, quality assurance, troubleshooting and support
Function as a resource on projects including new hardware images, Windows and Office upgrades and other projects involving updates to software on end user devices
Coordinate with multiple teams and departments to implement, maintain, support and enhance the end user device experience and work with Infrastructure team to ensure a common user experience between end user devices, VDI and Citrix
Manage and administer business critical systems, such as System Center Configuration Manager, Active Directory environments
Implement and support of Microsoft Intune MDM technology
Assist in the end user experience with Office 365
Research complex technical problems and identify, implement and communicate technical fixes
Automate tasks by scripting (PowerShell, VBScript, batch)
Create new and maintain existing support documentation
Maintain high standards in quality in the delivery of End User Computing services
Must be able to work independently on assignments and able to be available remotely on off business hours for emergencies and/or testing
Must have 4+ years in an End User Computing/Desktop Engineer role
Must have 4+ experience with Windows 10, Active Directory Structure
At least 3 years of IT experience supporting a hybrid cloud environment including Windows, Azure, O365, OneDrive for Business and Office 365 Admin Centers
Experience with VDI management and implementing in the cloud
Experience with administering and deploying software using SCCM
Ability to work under pressure with a willingness to learn
Strong customer service focused, highly organized, responsible, and team oriented with excellent interpersonal, written and verbal communication skills
Broad understanding of the Desktop environment
Team Player
Ability to interact with end users to troubleshoot and resolve issues
Excellent documentation skills
Resourceful and self-starter
Ability to learn quickly
Bachelor's Degree
Primary Skill: RMI, Servlet, WSAD
Company
The Dignify Solutions, LLC
The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains).
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase