JLL · 3 days ago
Receptionist
Redwood City, CA
Full-time
Onsite
New Grad, Entry Level
$52K/yr - $54K/yrJLL is a leading global provider of real estate and investment management services. The Experience Services Receptionist is responsible for delivering exceptional client and guest experiences, ensuring a welcoming and professional environment for all visitors.
CommercialReal Estate
No H1B
Responsibilities
Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations
Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills
Act as a central point of contact, providing information and wayfinding for the campus, services, and activities
Actively monitor and maintain front desk, lobby, and surroundings to ensure an environment that is safe, clean, organized and reflects brand standards
Implement and monitor standards of service to meet and exceed expectations
Connect with client, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services
Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident
Create work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systems
Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the Client’s operations occur
Perform ad hoc assignments and administrative support for a seamless and timely delivery of services
Qualification
Required
Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations
Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills
Act as a central point of contact, providing information and wayfinding for the campus, services, and activities
Actively monitor and maintain front desk, lobby, and surroundings to ensure an environment that is safe, clean, organized and reflects brand standards
Implement and monitor standards of service to meet and exceed expectations
Connect with client, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services
Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident
Create work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systems
Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the Client's operations occur
Perform ad hoc assignments and administrative support for a seamless and timely delivery of services
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
Founded in 1783
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
President, CEO & Director
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
Morningstar.com
2025-12-29
2025-12-17
Company data provided by crunchbase