Senior Director, Health & Benefits, Client Service Team jobs in United States
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WTW · 2 days ago

Senior Director, Health & Benefits, Client Service Team

WTW is one of the world’s leading HR consulting firms, and they are seeking a Senior Director to develop innovative solutions for their high-profile clients in health and benefits. The role involves leading client engagements, managing relationships, and contributing to health care delivery advancements in North America.

ConsultingInformation TechnologyInsuranceMedicalService Industry
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Responsibilities

Serve as the strategic partner and trusted advisor to large, complex clients in the design and management of their health and benefits programs
Primary accountability for creating and executing a business strategy to penetrate the local and regional market in obtaining completely new Health and Benefits clients of the company; retain and grow revenue with clients once on board
Meet or exceed revenue and market penetration goals
Serve as senior Health and Benefits strategist for clients, ensuring that health and welfare plan design meets clients’ needs and fits within overall benefits strategy
Raise awareness of WTW's capabilities in the marketplace through conference appearances and various other profile building venues
Contribute to the development of new tools and approaches
Build relationships internally with sales and marketing team and consultants within and outside H&B to effectively collaborate on sales opportunities
Help to identify and develop future talent

Qualification

HealthWelfare plan designClient relationship managementRevenue generationMicrosoft Office proficiencyExecutive presenceInfluencing skillsInterest in health developmentsTalent developmentHybrid workingState LifeHealth licenseWritten communication skillsOral communication skillsCollaboration skillsFlexibility

Required

15+ years' experience in the design/management of large group health and welfare plans gained in a consulting or brokerage environment
Track record of success in managing and growing large client relationships, together with proven ability to generate revenue
An executive presence with polished and well developed written and oral communication skills
Ability to influence and collaborate with senior management and work across all levels of an organization
Interest and aptitude in keeping abreast of latest developments in health and welfare plan strategy and contributing to the development of new tools and approaches
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
Availability to travel regularly
High school diploma required
State Life and Health license required within 90 days of joining
This role requires flexibility to work in a hybrid arrangement from any of our offices in Cleveland or Columbus, Ohio; Pittsburgh, Pennsylvania; Chicago, Illinois; or Minneapolis, Minnesota

Preferred

Bachelor's degree preferred

Benefits

Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Company

WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth.

Funding

Current Stage
Public Company
Total Funding
$1.75B
2025-12-15Post Ipo Debt· $1B
2024-02-28Post Ipo Debt· $750M
2021-09-30Post Ipo Equity

Leadership Team

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Andrew Krasner
Chief Financial Officer
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Tom Finan
Senior Vice President / Cyber Tech E&O Insurance Broker
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Company data provided by crunchbase