MyDental ยท 3 days ago
Dental Office Manager - Bilingual (English & Spanish)
San Marcos, TX
Full-time
Onsite
Entry, Mid Level
2+ years expmyDental is a rapidly growing multi-specialty private dental group seeking an enthusiastic Office Manager. The role involves overseeing managerial and administrative duties while ensuring excellent patient care and a productive work environment.
Cosmetic SurgeryDentalFitnessHealth CareWellness
Responsibilities
Maintain an office environment that ensures optimal patient care and customer service
Prioritizes quality service, retention, and customer satisfaction of patients
Take patient complaints in stride, provide follow up notices to ensure feedback and patient resolution
Ensure optimal scheduling for patient appointments for doctors
Treatment planning and explanation of procedures
Accounts and receivable, cash and payments reconciliation at the end of day
Maintains a high level of quality, accuracy, and neatness in work
Expected to coach, train, and supervise ALL staff in your office
Work with HR to assess, investigate and resolve employee issues
Procedural compliance for OSHA and HIPAA
Support and enforce policies and procedures of the office
Maintain the office condition and arrange necessary repairs
Complete and submit employee records to HR, payroll and other appropriate departments
Establish and maintain collaborative working relationships within the organization to achieve goals
Follow established procedures but also be able to think outside the box when last minute additions and patients arise
Qualification
Required
Willing, cheerful, enthusiastic, achiever
Excellent patient service who always puts patients first
Superior interpersonal communication skills
Maintain an office environment that ensures optimal patient care and customer service
Prioritizes quality service, retention, and customer satisfaction of patients
Take patient complaints in stride, provide follow up notices to ensure feedback and patient resolution
Ensure optimal scheduling for patient appointments for doctors
Treatment planning and explanation of procedures
Accounts and receivable, cash and payments reconciliation at the end of day
Maintains a high level of quality, accuracy, and neatness in work
Expected to coach, train, and supervise ALL staff in your office
Work with HR to assess, investigate and resolve employee issues
Procedural compliance for OSHA and HIPAA
Support and enforce policies and procedures of the office
Maintain the office condition and arrange necessary repairs
Complete and submit employee records to HR, payroll and other appropriate departments
Establish and maintain collaborative working relationships within the organization to achieve goals
Follow established procedures but also be able to think outside the box when last minute additions and patients arise
Bilingual (English + Spanish)
Critical thinking and problem solving skills
Planning and organizing
Decision-making
Communication skills
Influencing and leading
Delegation
Team work
Negotiation
Conflict management
Adaptability
Stress tolerance
Takes responsibility for own actions and seeks to correct mistakes
At least 2 years of Dental Office Management experience
Proven experience as an Office manager
At least 2 years of Dental Treatment Coordinator experience
Preferred
Dentrix software experience preferred
Dentrix Software knowledge
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
MyDental
MyDental offers comprehensive dental care services including preventative, restorative, cosmetic treatments, and endodontic treatments.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase