University of Northern Colorado · 3 months ago
Financial Aid Counselor - Student Services
Greeley, CO, US
Full-time
Onsite
Entry Level
$51K/yr - $53K/yr
1+ years expThe University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. The Financial Aid Counselor – Student Services serves as a primary point of contact for students and families seeking financial aid support, providing counseling on eligibility, application processes, and award management for various aid programs.
EducationHigher EducationUniversities
No H1B
Responsibilities
The Counselor provides individualized assistance to students and families in Bear Central regarding financial aid eligibility, applications, verification, and award adjustments. This includes interpreting regulations and policies, resolving account issues, and ensuring timely and accurate delivery of funds
The Counselor is responsible for assigned financial aid processing functions that contribute to the overall compliance and efficiency of the Office of Financial Aid. Typical assignments may include administering and counseling students on Study Abroad aid eligibility, adjusting awards as needed based on program costs or enrollment changes, evaluating Satisfactory Academic Progress (SAP) appeals, and verifying and adjusting federal loans based on NSLDS history and prior borrowing activity. The Counselor ensures that all actions are accurately documented and processed in accordance with institutional, state, and federal regulations. Assignments may vary over time based on office needs, staff expertise, or programmatic priorities, and may include cross-training in additional aid processes
As part of the financial aid outreach team, the Counselor participates in presentations, workshops, and events that promote financial literacy and access to aid. The position represents the Office of Financial Aid at recruitment, orientation, and community programs, tailoring messaging to meet the needs of diverse audiences and strengthen the university’s engagement with prospective and current students
The Counselor assists with the review and documentation of office procedures and policies. This includes providing input on workflow efficiency, communication consistency, and customer service enhancements, as well as supporting departmental training efforts and contributing to compliance readiness
Qualification
Required
BA Required
Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time
The ideal candidate will bring at least one year of professional experience in financial aid administration or an equivalent combination of education and related experience
This position requires a strong understanding of financial aid principles and regulations
The ability to apply policies accurately
Excellent analytical, organizational, and communication skills
The Counselor must demonstrate professionalism, empathy, and discretion when handling confidential information and must be comfortable working in a fast-paced, collaborative, and student-centered environment
Proficiency with Microsoft Office applications and student information systems such as Banner or comparable platforms is required
Preferred
Experience providing student services in a high-volume setting, conducting aid processing tasks such as SAP appeals, Study Abroad adjustments, or loan eligibility reviews, and delivering direct student support is preferred
NASFAA credentials preferred but not required
Bilingual communication skills (Spanish/English preferred) are highly valued to effectively serve UNC's diverse student population and promote equitable access to financial aid resources
Benefits
Health, dental, vision, life and long-term disability insurance
A selection of several defined contribution retirement plans for all full-time positions
Sick leave
Tuition waiver benefits
Undergraduate dependent tuition grants of up to 50%
Company
University of Northern Colorado
The University of Northern Colorado is a public baccalaureate and graduate research university six colleges.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.31MKey Investors
The Weld Trust
2023-08-14Grant· $0.31M
Leadership Team
Dale Pratt
Vice President for Finance & Administration and CFO
Dr. Tobias Guzmán
Vice President and Chief Diversity Officer
Recent News
2025-10-04
2025-09-24
2025-08-30
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