Utah Valley University · 1 day ago
Student Services Data Insights and Operational Excellence
Utah Valley University is seeking a professional for a role that combines data expertise and student success initiatives. The position involves serving as the primary administrator for the EAB Navigate platform and collaborating with various teams to enhance student outcomes through effective data management and analysis.
Business DevelopmentEducationFinance
Responsibilities
Serve as the Navigate platform administrator, ensuring secure and effective data use, adapting to tool updates, troubleshooting issues, and acting as the primary liaison with UVU's EAB Navigate consultant
Coordinate with Student Affairs, Institutional Effectiveness, and Digital Transformation to validate and improve institutional data and reporting
Guide stakeholders in formulating data requests, interpreting metrics, and using tools for strategic decision-making
Lead and coordinate data-informed student success initiatives, collaborating with advisors, faculty, and student service teams to translate insights into actionable outreach campaigns that support retention and engagement
Collect, analyze, and interpret data from the Student Success Management System (SSMS) and other sources to identify trends, risk indicators, and opportunities for intervention
Conduct root cause analyses and present findings to guide strategic action
Build dashboards, visualizations, and reports to drive continuous improvement and track campaign effectiveness
Support institutional clients in developing communication campaigns and intervention strategies
Maintain expertise in Navigate platform functions and reporting capabilities, providing data and reports to inform student success strategies
Participate in committees to establish policies for Navigate usage and coordinate institutional strategies for student success
Consult with care units to develop student support initiatives and coordinate targeted interventions
Support care units in developing training processes for Navigate
Proactively promote strategies to enhance student outcomes
Design and deploy reporting tools and templates for campus partners to monitor engagement, persistence, and success
Ensure alignment with institutional data governance and contribute to enhancements in student success analytics
Stay current with trends in data analytics, visualization, predictive modeling, and data-informed outreach
Engage in professional communities to advance institutional excellence in student support
Qualification
Required
Graduation from an accredited institution with a bachelor's degree and one year of related experience or any combination of education and experience totaling five years
Preferred
Direct experience with EAB Navigate or similar student success technology
Three or more years of project management experience in higher education
Proven ability to synthesize data from multiple systems, validate results, and communicate findings to diverse audiences
Strong organizational, interpersonal, and communication skills
Demonstrated independence, collaboration, sound judgment, and confidentiality
Master's degree in a related field
Experience leading process improvement initiatives
Familiarity with enterprise data systems (e.g., Banner, Slate, Degree Works)
Company
Utah Valley University
Utah Valley University is a teaching institution which provides opportunity, promotes student success.
H1B Sponsorship
Utah Valley University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (10)
2023 (4)
2022 (11)
2021 (16)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Utah State Legislature
2021-11-11Grant
Recent News
TechBuzz News
2025-11-11
2025-11-06
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