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Bridgerland Technical College · 1 day ago

Information Technology Specialist - Health Building

Logan, UT

Full-time

Onsite

Entry, Mid Level

2+ years exp

Bridgerland Technical College is seeking a skilled IT support Specialist to join their Information Systems department. This role is critical in maintaining essential IT operations and ensuring a smooth technology environment for faculty, staff, and students, requiring strong technical skills and customer service abilities.

EducationEmployee BenefitsHigher EducationTraining

Responsibilities

Assist in providing computer/network support relating to software and hardware problems reported by users. Train employees on both software and hardware as needed

Maintain adequate knowledge of operating systems and application software to provide high levels of support to users. In particular this position will help with the installation, maintenance, operation and troubleshooting of CAE Healthcare simulation software

Install, configure, and support workstation software, hardware, printers, and phones

Add and maintain users on the network; assigning application access, ensuring security

Install, maintain, configure, server software and hardware

Assist in installation of workstations and other hardware on the network

Identify privacy and security concerns, implement security technologies

Participate in department meetings, providing input and suggestions

Assist in gathering bid prices on equipment and supplies as needed

Provide written documentation

Utilize technology to provide staff with a fast, accurate, and secure method of gaining access to information so they can service the member in the fastest and most efficient manner possible

Keep up to date in industry trends and technologies. Testing new technologies

Monitor network traffic and make recommendations accordingly

Ability to lift and transport computer equipment such as desktops, monitors, printers, and other hardware (up to 60 lbs.)

Ability to perform physical tasks such as bending, crouching, climbing ladders, or reaching in tight spaces for cable management or hardware installation

Carry out other such duties as may be assigned or requested

Qualification

IT CertificateA+ CertificationNet+ CertificationSecurity+ CertificationEntraIDVMWareTroubleshooting skillsAnalytical skillsCustomer service skillsCommunication skillsAttention to detail

Required

IT Certificate or degree, plus two years' experience in computer and software networks; or equivalent education/experience in the information technology field

Excellent troubleshooting and analytical skills

Ability to adapt and learn new technologies

Effective communication skills, including speaking, writing, and active listening

Great customer service and interpersonal skills. Positive attitude

Ability to work independently as well as in a team environment, and great work ethic

Attention to detail

Ability to lift and transport computer equipment such as desktops, monitors, printers, and other hardware (up to 60 lbs.)

Ability to perform physical tasks such as bending, crouching, climbing ladders, or reaching in tight spaces for cable management or hardware installation