Apply on Employer Site

Westgate Resorts · 1 day ago

Resort Facilities Supervisor

Mesa, AZ

Full-time

Onsite

Mid Level

$25/hr - $25/hr

3+ years exp

Westgate Resorts is a leading company in the hospitality industry, and they are seeking a Resort Facilities Supervisor to support resort operations. The role involves leading maintenance projects, training team members, and ensuring the safety and quality of the resort's facilities.

CasinoHospitalityResorts

No H1B

Responsibilities

Coordinate, supervise, and lead projects, guest calls, blitzes, preventive maintenance, and other tasks

Assists Engineering and Resort leadership in managing, coordinating, and evaluating property maintenance. Responsibilities include training employees, planning, assigning, and directing work, evaluating performance, addressing complaints, and resolving problems, all under the direct supervision of immediate leadership

Work with pools, spas, and water features, including chemical balancing and cleaning tasks

Perform routine inspections for safety, equipment performance, and quality assurance as needed

Lead the procurement and inventory process to ensure materials and tools are available on-site

Expertise in operating and troubleshooting plumbing, electrical, and HVAC systems

Experience in managing and using resort operations software and devices (HotSOS)

Track, analyze, and interpret data reports to ensure smooth operations and proactive repairs

Ability to read and interpret technical data and O&M manuals

Skilled in troubleshooting all plumbing fixtures, including unclogging, repairs, and equipment replacement

Proficient in repairing walls, wall coverings, and ceilings through drywall patching, texturing, painting, and caulking

Experienced in troubleshooting and repairing appliances and electrical components

Ability to resolve mechanical equipment issues, such as elevators and water heaters, relevant to resort operations

Communicate professionally via radios, phones, emails, and verbal interactions

Perform maintenance and cleaning tasks as directed by resort management

Must follow safety guidelines and practices

Must be able to recognize and resolve potential hazards on the property

Safely use hand tools, power tools, and battery-powered tools, as well as any other tools required for the job

Ability to work using ladders, scaffolding, lifts, dust masks, and within confined or restricted spaces

Capable of understanding and addressing guest needs with positive interactions to reach solutions

Must comply with all company policies

Must represent Westgate Resorts professionally through appearance, attire, and behavior in accordance with the Team Member Handbook

Perform other tasks as assigned by resort operations leadership

Qualification

HVAC systemsPlumbing expertiseResort operations softwareCPO certificationEPA certificationCommunication skillsInterpersonal skillsDetail-orientedProblem-solving