Westgate Resorts · 1 day ago
Resort Facilities Maintenance Technician 2
Branson, MO
Full-time
Onsite
Entry, Mid Level
$21/hr - $21/hr
1+ years expWestgate Resorts is a leading company in the hospitality industry, dedicated to creating remarkable guest experiences. The Resort Facilities Maintenance Technician 2 will be responsible for maintaining the resort's facilities, performing preventive maintenance, troubleshooting, and ensuring a safe environment for guests.
CasinoHospitalityResorts
Responsibilities
Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed
Diagnose, replace, and repair minor electrical components such as receptacles and ballasts
Troubleshoot and repair appliances and household fixtures
Understand HVAC systems and perform basic preventive maintenance and diagnostics
Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking
Repair or replace tiles, grout, vinyl, and carpet as required
Work with pools, spas, and water features, including chemical balancing and cleaning tasks
Participate actively in procurement and inventory processes to ensure materials and tools are available for work
Operate resort operations devices and software effectively (HotSOS and other applicable systems)
Communicate professionally through radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools required for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Follow safety guidelines and practices
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs through positive interactions toward resolution
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership
Qualification
Required
High school diploma required
Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment
Must have and maintain a valid driver's license
CPO (Certified Pool Operator) license as required by the resort
Written and verbal communication in English is expected
Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus
Strong communication skills required to excel in interactions with guests and colleagues
Ability to be versatile, work well under pressure, and meet deadlines
Regularly, the team member must lift, move, push, or pull up to 50+ pounds
Must communicate effectively with supervisors and resort leadership
Availability to work weekends and holidays as needed
Must have a valid driver's license
Candidates are required to pass a background check, drug test, and demonstrate eligibility to work in the United States
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
The Orlando Sentinel
2026-01-03
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