SPS Commerce · 1 week ago
Senior Consultant
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Sr. Consultant is responsible for managing support instances and serving as the escalation point between clients and SPS partners, ensuring customer expectations are exceeded through effective implementation and communication.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Perform post-sale initial technical implementation of technology products
Execute installation, upgrades, testing, and system configuration as part of completing implementation project
Conduct complex work important to the organization
Work under minimal supervision with wide latitude for independent judgment
May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved
Keep customer and other stakeholders informed of project progress
Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates
Qualification
Required
A minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree
3+ years of account management, relationship management, product management or related experience
Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired
Strong relationship building skills, especially over the phone
Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities
Preferred
Excellent oral communication and telephone skills along with strong written communication and interpersonal skills
Experience working with MS Office, including Microsoft Word, Excel and Outlook and Internet browsers
Benefits
Comprehensive benefits package designed to support employees’ health, well-being, and financial security
Company
SPS Commerce
SPS Commerce is a provider of cloud-based supply chain management services.
H1B Sponsorship
SPS Commerce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (4)
2022 (5)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$50.5MKey Investors
Anson FundsRC CapitalCID Equity Partners
2025-12-09Post Ipo Equity
2010-04-22IPO
2007-05-09Series Unknown· $7.5M
Leadership Team
Recent News
Digital Commerce 360
2026-01-11
Company data provided by crunchbase